Closed Error

All Your Character Names: ThirstyAztec
Last thing you did: Was in FM
Why do you think you got banned?: Using a VPN?
Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection.
What GM banned you (optional): Not sure if this a ban or a error?

 

Hi! Could you please try to perform these steps to see if they'd resolve your issue:

1) Disconnect from your VPN and try to connect to the game; and
2) Re-start your router and modem, then try to connect to the game.

 

Why are you using a VPN? Is it a paid service or a free one?

 

VPN has been turned off.

I was trading BTC.

Now I cant login to my maplestory account though?

 

Super frustrating I cant play with my brother before he gets deployed.. we were having a lot of fun reminiscing.

 

Oh, I see now. You were banned for hacking on the character Margarita2go.

 

That is impossible.

I do not have that character.

I was asleep.

My kids were asleep.

There is a mistake.

 

It was on your IP address.
That character has nearly identical login details as the one you claimed here.
Banned around the same time you were no longer able to login.
And similar HWID and MAC

 

Wow... I am going to kill my child.

I cant believe she would do this.

Is there any way to take away her account?

You can view my past history and verify mine didnt hack?

 

Did you make the account for her?

 

Yes, I did.

Not with the intentions of her cheating the game.

 

I'm sorry to say but that would also be a permanent ban for major account sharing as well.
That is something outlined in our Terms & Conditions, as well as the bit about hacking.
I'll have to deny your appeal.

 

Shes 9 years old... I didnt realize we both couldnt play the game.