Closed Gone equipment

IGN: MrMelaDa
בעיה: איבדתי את המגילה הלבנה
פרטים:
אתמול (17/5) קיבלתי את המגילה הלבנה בשעה 21:00 שעון ישראל, היום (18/5) התחברתי למשחק ולהפתעתי לא ראיתי אין לי מושג לאן היא נעלמה תודה מראש

 

Translation using google translate:

Forwarded issue to the admins. Currently there are no known issues involving the disappearance of non-cash items, so this is highly likely a user error. We appreciate your patience.

 

Ok waiting for an answer

 

Hello I would love to know when I will receive an answer

 

Apologies for the inconvenience. Unfortunately there is no ETA for character issues.

 

Sorry for the late response. Player most likely used the white scroll erroneously, as regular items do not have any known bugs which cause their disappearance.