Solved [Solution Given] lost pin

Discussion in 'Closed' started by Xarleon, Oct 8, 2018.

  1. Xarleon
    Offline

    Xarleon Member

    Joined:
    Nov 27, 2015
    Messages:
    14
    Likes Received:
    0
    Gender:
    Male
    Country Flag:
    I tried the maximum number of times to enter my pin upon receiving a prompt when logging in. none of the 4 number combinations i have used worked and i am now locked out of my account. Neither administrator i know to be assigned to this issue is logged on. I could use some help with this if anyone has the authority.
     
  2. Muff
    Offline

    Muff Donator

    Joined:
    Sep 11, 2016
    Messages:
    4,338
    Likes Received:
    1,304
    Gender:
    Male
    Country Flag:
    IGN:
    MrMuff
    Level:
    155
    You will have to PM Tim or Andreas to help you resolve this matter.
     
  3. Xarleon
    Offline

    Xarleon Member

    Joined:
    Nov 27, 2015
    Messages:
    14
    Likes Received:
    0
    Gender:
    Male
    Country Flag:
    My account is also blocked because of numerous failed attempts if that helps at all.
    In addition, is there another admin that can handle this situation for time's sake? If so, what would be the best and fastest way to get a hold of/response from any of them? i began a conversation with both admins listed above with no response from either.
     
  4. Muff
    Offline

    Muff Donator

    Joined:
    Sep 11, 2016
    Messages:
    4,338
    Likes Received:
    1,304
    Gender:
    Male
    Country Flag:
    IGN:
    MrMuff
    Level:
    155
    You will have to wait and be patient, there are only the two admins that can handle these cases for the 1,000+ players in the community. If you haven't heard back from them after 48 hours, you can bump the message again.
     
  5. Xarleon
    Offline

    Xarleon Member

    Joined:
    Nov 27, 2015
    Messages:
    14
    Likes Received:
    0
    Gender:
    Male
    Country Flag:
    would i need to go to andreas or tim to get my account unblocked as well or can any administrator take care of that?
     
  6. Luna
    Offline

    Luna Donator

    Joined:
    Dec 22, 2016
    Messages:
    2,229
    Likes Received:
    3,055
    Gender:
    Female
    Country Flag:
    IGN:
    deLuna
    Level:
    87
    Guild:
    Oblivion
  7. Xarleon
    Offline

    Xarleon Member

    Joined:
    Nov 27, 2015
    Messages:
    14
    Likes Received:
    0
    Gender:
    Male
    Country Flag:
    okay, thank you. close please.
     

Share This Page