Closed vote issue

Discussion in 'Closed' started by benben, Jul 10, 2017.

  1. benben
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    benben Member

    ign: clto
    problem: voted but didn't get NX. Shows 'There is no character level 15 or above on the account.' But my assassin is lv32 already.
    details: just started recently but cant get nx.
     
  2. Kai
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    Kai Donator

    It'll usually take 1-3 minutes for the NX to be credited into your account.

    If it still isn't, make sure you voted using your login id (username), and not your IGN.
     
  3. benben
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    benben Member

    But the problem is it shows ''There is no character level 15 or above on the account.'' after i vote.
    However im already level 32. I typed my username correctly
     
  4. Kai
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    Kai Donator

    That error means:

    1) You are typing the wrong username (which doesn't contain a character >= level 15)
    2) You're typing your IGN

    Players have been voting fine, so there's no reason why you shouldn't.

    I strongly encourage you to double/triple check that you're entering the correct login id (username), the value that you type at the login screen.
     
  5. benben
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    benben Member

    OMG i didnt know the maximum no. of letter for username is 12. I so i missed a actually thought it was 13 haha. My bad. Solved
    Thanks
     

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