Closed Not sure why i received the message "This is an ID that has been deleted or block from connection"

Your Character Names: SimplyYours and afew others but simplyyours shud be my main bishop
Last thing you did: Gacha i think haven't been back in awhile i save up cash and gacha usually
Why do you think you got banned?: Not sure
Ban message when attempting to log in: This is an ID that has been deleted or block from connection
What GM banned you (optional): Not sure

 

Your account was banned due to being hacked from to poor security. Please use the control panel on the main site to reset your account information and let us know when you have done so. You'll be unbanned once that is done.

 

I have already resetted ! ^^

 

Thanks!! ^^