Closed Not sure why I got ban

Character names: ThrobinRod, HealingLuey, and Luey <---- These 3 accounts are all separate logins.

Last thing I did: CPQing and other characters were afking in the FM.

Reason of ban: Mulitlogging or possible trying to login while my VPN was turned on which I normally turn off, but I don't know if that would make a difference?

Ban message when logging in: "This is an ID that has been deleted or blocked from connection"

Please get back to me as soon as possible I don't understand why this happened.

Thank you,
Luey

 

You are permanently banned for major vote abuse.

 

Major vote abuse?!?!?! I vote once a day on ThrobinRod how is that vote abuse?

 

You can look on my accounts and see that only one of my accounts has NX on it..... This is a false ban.....

 

Is there any chance I can see evidence?

 

My cousins accounts. He used my computer to log into his accounts. Is that against the rules?

 

Yeah he logged into his account and I logged into my account. He played his account and I played my account we took turns since we had one computer available. He does not know my information nor do I know his information. We were both in the same room. Also please check both our previous connections.

 

We took turns, but we did not log off we left both characters online. One would be left alone while other was playing. I guess you guys don’t believe me and you made up ur mind. I really was not trying to mass vote. I wish you would believe me and let me play again.

 

This is a false ban......... I do not abuse voting this is really annoying. I have even donated to this server and this is how I’m treated. I just wish you would believe me so I can go back playing again. Please just tell me if I have been denied or approved. Thank you

 

I don’t understand why you can’t have two separate accounts logged in on the same computer... he was with me before and I was leeching his while he was at my house sitting with me.....

 

Even when we are in the same room and in person together?

 

I see in your rules account sharing is 30 day ban 1st offense. Even though we don’t know each other’s info I’m still being punished for this in a permanent ban?

 

I’m pretty sure this originated on 9/27/2020, when my cousin was visiting my place, he briefly logged into his account to check his NX count while my character was already logged, I must clarify I do not know his account details nor I played on his character.

I’ve been going through “Section 3. Game Use & Restrictions” where account sharing is stated, this been said i’d like to point out:

It’s stated as account sharing - The act of sharing the use your account, sharing account information with any other individual, or the act of logging into or otherwise using an account owned by another person, with or without permission, regardless of whether or not the information was directly or indirectly shared.

We did not share information regarding ID, pasword, PIN or PIC, nor did we share the use of the account, as stated on T&C I did not log on his account as he was currently in my place and did it by himself.

As stated on T&C “Please be aware that, in cases of severe abuse as per discretion of staff, we reserve the right to respond with a permanent ban regardless of if it is your first offense”, upon checking the appendix it’s deemed as a severe abuse:

Using power-levelling services; to this point I must add I did not level his account nor im offering power-levelling services.
Two or more people taking turns in levelling up a character (ie: training); Upon checking the logs (as IP & MAC address) i’m sure you can verificate we are TWO DIFFERENT INDIVIDUALS playing two different characters.
Logging onto someone else's character in order to leech your own; as stated before he logged briefly to check his NX count, his character is not capable of leeching someone (because of his level) & by no means he logged into his character in order for me to leech my own.
Removing items from or deleting someone else's character; I’m sure you can corroborate with log, he was only online briefly, checked his NX, DID NOT PURCHASE anything while logging into his account.
Giving an account with a high-levelled character on it to someone else; as stated on point “c”, we are two different individuals playing different accounts.
Committing a bannable offence (other than just account sharing) on someone else's account; He was briefly online & did not commit any violations to T&C.
Wasting staff time by lying about the account sharing; to this point I must add by this ban appeal I’m trying to explain how things happen in order to prove we do not share accounts.
Sharing your account details with multiple people; I’ve never shared any logging information.
As stated on the same appendix “On any other situations, the default punishment will be a 30 day ban”, I firmly believe this case falls under the “other situations” scenario.
That being said, as much as I’d like to get back into to the game right away, I do understand there was to be some kind of punishment, as stated on point 3 I believe a 30 day ban is fair, however I’m asking you to review the information, discuss it with the staffs members and get back to me with a decission.