Closed Ban appeal

Discussion in 'Ban Appeal' started by Funk, Oct 17, 2020.

  1. Funk
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    Funk Well-Known Member

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    IGN:
    FunkSin
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    Guild:
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    Character Name: I think its FunkxD
    Last thing you did: I quit the game for a really long time I can't remember I just remember having issues logging in and having to try multiple times to log in
    Why do you think you got banned?: No idea what so ever
    Ban message when attempting to log in: "This is an ID that has been deleted or blocked from connection"
    What GM banned you (optional): ---
     
  2. Chee
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    Chee Donator

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    Your account was hacked due to poor account security and we have subsequently banned it.

    Please change your password, PIN and PIC and let me know once you've done it. I will unban you after that :)
     
  3. Funk
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    Funk Well-Known Member

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    Thank you! I changed the password and reset the pin and pic.
    (This may not be the area to ask this, but I have had issues logging in to different accounts as well. {They are not banned} I just select a character and get thrown back to login screen after a minute or so.) I'm From Egypt so I was wondering if its a general thing happening in Egypt or if there is an issue on my side (I also tried reinstalling windows, Tried my laptop. Still no luck)
     
  4. Chee
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    Chee Donator

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    Your account containing the character "FunkxD" has been unbanned.

    In relation to your other issue, have you downloaded the most recent files as of 25th September 2020? If not, could you please proceed to do so and see if it helps? Otherwise, please proceed with starting a thread on the Technical Help section of the forum to seek for assistance.

    I will be closing this ban appeal as your ban issue has been resolved :)
     
  5. Funk
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    Funk Well-Known Member

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    Hello again @Chee I was informed that my mac address might be banned? Tbh I don't know the reason why but would u be so kind and help me confirm this?
     
  6. Chee
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    Chee Donator

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    Could you please PM me your MAC address? I'll be able to check for you then.
     

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