Solved [Solution Given] Can’t open the program

Discussion in 'Closed' started by Embrace, Oct 20, 2020.

  1. Embrace
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    Embrace Well-Known Member

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    Every time I try to open the program I get the system error message of it’s missing the api-ms-win-crt-heap-l1-1-0.dll

    Iv tried reinstalling royals and everything can’t get it to work any help would be appreciated
     
    Embrace, Oct 20, 2020
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  2. TedZeppelin
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    TedZeppelin Donator

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    Does your computer have any uninstalled system updates?
     
    TedZeppelin, Oct 20, 2020
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  3. Embrace
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    Embrace Well-Known Member

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    It actually did thank you it’s downloading now once it’s done I’ll try and reopen the game and let you know if it works or not, thank you!
     
    Embrace, Oct 20, 2020
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  4. TedZeppelin
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    TedZeppelin Donator

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    No worries! But you may have to wait until the end of the patch to try if it works, which will require new files as well.
     
    TedZeppelin, Oct 20, 2020
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  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Dave Deviluke, Oct 21, 2020
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  6. Embrace
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    Embrace Well-Known Member

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    Got it to work guys thank you
     
    Embrace, Oct 22, 2020
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