Closed Missing character

Discussion in 'Closed' started by miguelo, Oct 23, 2020.

  1. miguelo
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    miguelo Active Member

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    Gender:
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    Miguelosio
    Level:
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    Guild:
    ilumatik
    IGN: Miguelosio
    Problem: Character deleted
    Details: Three days ago, i logged in and realized that all my characters were deleted, include miguelasio a corsair level 122. Also i had to put a new PIC.
    So please, i need my character back, played so hard to get a good corsair. I'm sure that i didn't delete it and i didn't share my account.
     
    Last edited: Oct 23, 2020
    miguelo, Oct 23, 2020
    #1
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    As the Staff do not delete characters, are you sure you are logged into the right account?
     
    Dave Deviluke, Oct 23, 2020
    #2
  3. miguelo
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    miguelo Active Member

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    yes, same username, and password too, its like a new account, also i have to put a new PIC
     
    miguelo, Oct 23, 2020
    #3
  4. miguelo
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    miguelo Active Member

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    Please, i need help, I played years ago and now that I wanted to play again, my account started from scratch and it is exactly the same account that I have always used, the name of my character is Miguelosio, you can check if you want please
     
    miguelo, Oct 23, 2020
    #4
  5. Sen
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    Sen Donator

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    I will make a note for an Admin to check into your characters, but unfortunately it will have to wait until next server check. To clarify, is your missing character Miguelasio or Miguelosio?
     
    Sen, Oct 23, 2020
    #5
    miguelo likes this.
  6. miguelo
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    miguelo Active Member

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    Sorry, I wrote wrong in the first one, it's Miguelosio and thank you! hope they can solve my problem
     
    miguelo, Oct 23, 2020
    #6
  7. Tim
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    Tim Administrator

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    Miguelosio isnt a deleted character
     
    Tim, Nov 30, 2020
    #7
  8. miguelo
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    miguelo Active Member

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    When I tried to use the same name again, I noticed that it could not be used because it was already used, but when I entered my account it was empty and I had to create another character in that same account, that account is the same because it is the same as use for this forum. What I can do? :(
     
    miguelo, Dec 1, 2020
    #8
  9. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Please kindly request for manual recovery as we believe you have logged into the wrong account

    https://royals.ms/forum/threads/lost-email-or-username.154999/
     
    Dave Deviluke, Dec 1, 2020
    #9

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