Closed #2 - BANNED lvl50+ fighter, IGN: Gortat? I have all my account details including PIN / PIC...but whe

Discussion in 'Ban Appeal' started by sunkist, Nov 8, 2020.

  1. sunkist
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    sunkist Member

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    Hi GMs, returning 2016 player appealing a ban, appreciate the help.

    ALL Your Character Names: Marcin, lvl50+ fighter, Demarcus, lvl70+ I/L
    Last thing you did: Ellinia potion shop, gave someone a Maple Rohen
    Why do you think you got banned?: I have no idea- I logged in around May/June of this year for a few minutes, tried logging in last week to find out I was banned. I assume this is a safety precaution. I've changed my password for increased security.
    Ban message when attempting to log in: This ID has been deleted or blocked from connection.
    What GM banned you (optional):

    GMs, please also review my private thread where I wish to recover one of my other accounts for which I don't have a valid email and forgot the PIN.

    Thank you!
     
    Last edited: Nov 8, 2020
  2. Chee
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    I'm sorry, I am unable to find the IGN that you have provided.

    Are you sure that it is the right one? Do you have any other characters?
     
  3. sunkist
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    bump - updated character names

    Thank you!
     
  4. Chee
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    It seems like your accounts were hacked due to poor security measures and subsequently banned as a precaution.

    Please change your login details such as your passwords, PIN and PIC for your accounts and let me know once you've done that so that I may unban you :)
     
  5. sunkist
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    I updated my login details for the account in the post.

    Additionally, not sure if you have the capacity to help, but I have a post requesting access to my main account for which I've forgotten the PIN and don't have the email available (under Support > Admin Support). Would appreciate if you have a sec to look at that.

    Either way, thank you for the help!
     
  6. Chee
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    Was your main account not one of those above? If so, could you please list an IGN from your main account so that I may check on it?

    I've also unbanned your account above. You should be able to login now.

    I don't have any access to Admin Support but I'm sure that an admin will look into your request as soon as they can :)
     
  7. sunkist
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    Thank you!

    IGN: Demarcus

    I don't believe that account is banned - I just don't have access to the PIN/email.
     
  8. Chee
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    Yes, I've previously unbanned it as it was already stated above.

    Do you not remember the e-mail address that you used to register the accounts with?
     
  9. sunkist
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    I've tried all my emails, so I believe I entered an invalid email when registering back then. Didn't think I'd ever get in this scenario! :(
     
  10. Chee
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