Solved [Solution Given] Client not opening when clicked

Discussion in 'Closed' started by slimexshroom, Nov 16, 2020.

  1. slimexshroom
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    slimexshroom Member

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    Yesterday I had an issue opening the client to Maplestory. Some history behind this. When it clicked it, this error would appear:

    "Failed in finding proper screen mode for Gr2D" then error code : "-2147467259" would appear.

    I tried several things:
    • Changed between compatibility modes: windows 8, windows xp, etc.
    • I also tried running in 640x480, it seemed like the client was going to open (black screen, etc) but it gave me an error message too.
    • Checked and unchecked other boxes in 'Compatibility'
    • Of course, I had my antivirus make exclusions for the folder I was downloading Mapleroyals into
    • I had Directx 12 so I figured I didn't need to update it
    • reinstalled the game several times. Tried 1024x768 and 800x600, same issue.
    • Some other threads said that I should look for 'setup.exe', but I couldnt find it.
      Other links to download setup.exe were dead, so I never had the ability to open it.


    Then when I tried again today (after restarting my computer), there was no error message. But nothing popped up when I clicked on the royals client. I'm not sure where to go on from here. Has anyone had issues like this in the past?
     
  2. Dave Deviluke
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  3. slimexshroom
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  4. slimexshroom
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    Does anyone have a download file of 'setup.exe', I keep reading that clicking on it works for other people, but I don't have it in my folder.
     
  5. slimexshroom
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    Found a solution after 3 days of trying to work it out. From this thread.

    Thanks a lot "YourWorldOnFire", The 2nd last comment:

    https://royals.ms/forum/threads/error-code-214767259-unspecified-error.137876/

    Essentially, go to Intel control panel (it may differ depending on if you use AMD or INTEL) create a custom resolution: 800x600 with display Hz: 60.

    Test opening the application in 800x600 and Hz60.

    After doing this, I could switch it back to my default resolution and it still works.
     
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