Closed Account get deleted or blocked

Discussion in 'Ban Appeal' started by chaoen, Nov 21, 2020.

  1. chaoen
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    chaoen Member

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    ALL Your Character Names: AngularJS
    Last thing you did: I can't remember it. Didn't play for years. Want to back to the game.
    Why do you think you got banned?: Maybe try too much time to attempted log in.
    Ban message when attempting to log in: This is an ID that has beel deleted or blocked from connection.
     
    chaoen, Nov 21, 2020
    #1
  2. Chee
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    Chee Donator

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    Your account was hacked due to poor account security and subsequently banned as a precaution.

    Please reset your login details such as your passwords, PIN and PIC via the Control Panel on our main website and let me know once you've done that so that I may unban your account.
     
    Chee, Nov 21, 2020
    #2
  3. chaoen
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    chaoen Member

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    I've reset my account for email, passwords, PIN and PIC. Thanks for your time!
     
    chaoen, Nov 22, 2020
    #3
  4. Peter
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    Peter Donator

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    Unbanned. Welcome back!
     
    Peter, Nov 22, 2020
    #4
  5. chaoen
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    chaoen Member

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    I still got same message This is an ID that has beel deleted or blocked from connectioni.
    Is there any thing i miss
     
    chaoen, Nov 22, 2020
    #5
  6. Peter
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    Peter Donator

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    Please try again after resetting your network connection.
     
    Peter, Nov 22, 2020
    #6
  7. chaoen
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    chaoen Member

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    It's weird that I can use same connection to login new register account.:'(
     
    chaoen, Nov 22, 2020
    #7
  8. Muff
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    Muff Donator

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    Are you saying you still can't connect with the account containing AngularJS but you can connect with a new account?
     
    Muff, Nov 25, 2020
    #8
  9. chaoen
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    chaoen Member

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    Yes. That's what i happen now
     
    chaoen, Dec 1, 2020
    #9
  10. Tim
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    Tim Administrator

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    AngularJS isnt on the account you just recovered, try adding a '1' to your account ID for that.
    you should be able to connect on either account now
     
    Tim, Dec 3, 2020
    #10

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