Closed Missing NX item

Discussion in 'Closed' started by Qnt88_, Dec 6, 2020.

  1. Qnt88_
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    Qnt88_ Active Member

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    IGN : Qwenight
    Problem : Missing nx weapon
    Details : I was in snowman around server time Dec 6 2020 0500-0600 estimated. After coming out from snowman, i went to do my krex run i did not notice the missing item yet. However after krex i realized i was equipping my rc directly when there usually is a dog beside me as my nx weapon equipment. the item is 'my buddy max' . i thought back and realized since i was in krex after snowman, i did not see any dog jumping around beside me while i was attacking. i think i may have lose it after coming out from snowman. i did not drop or change weapons be it in snowman or krex that would resulted in me dropping it. i usually change weapon just by double clicking on it. Please help Gms ):
    Thank you.
     
  2. June
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    June Well-Known Member

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    Have you tried looking in your inventory to see if it was accidentally removed when you exited happyville? Exiting happyville causes your mitten to be unequipped, which may have unequipped your nx item.
     
  3. Qnt88_
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    Qnt88_ Active Member

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    Omg thanks june for the quick reply!!
    I've just checked my inventory and there's still no buddy max tho.. my NX would usually come back automatically upon leaving happyville when i equip back my rc
     
  4. June
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    June Well-Known Member

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    Just to be sure, have you checked in your cash shop inventory as well?
     
  5. Qnt88_
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    Qnt88_ Active Member

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    Yup. nothing there too.
     
  6. June
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    June Well-Known Member

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    Sorry to hear that. : ( I appreciate your patience as I investigate this issue.
     
  7. Qnt88_
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    Qnt88_ Active Member

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    Thank you june!
     
  8. Matt
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    Matt Administrator

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    I can't find a character with the name Qwenight, can you please double check this and please provide your correct character name?
     
  9. Qnt88_
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    Qnt88_ Active Member

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    Hey Matt. doubled check and confirmed, its Qwenight.
    screenshot too. i have the screenshot of my character in lounge on pdf. how do i upload it? :O
     
  10. Matt
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    Matt Administrator

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    Yeah sorry, I see the character now. I have refunded you 4,900 NX for the item. Sorry for the inconvenience.
     
  11. Qnt88_
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    Qnt88_ Active Member

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    Thank you Matt and June for helping on this and the fast replies too.
    glad to have my buddy max the loyal dog back again (':
     
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