Closed Ban Appeal for HandsOut

Discussion in 'Ban Appeal' started by WenJun96, Dec 16, 2020.

  1. WenJun96
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    WenJun96 Member

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    Gender:
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    Country Flag:
    IGN:
    HandsOut
    Level:
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    Character Name: HandsOut
    Last thing you did: Yesterday（15/12/2020)，tried to hunt a maple claw from Wraiths at Kerning subway, after around 1 hour of hunting, couldn't get it, went to FM to buy one, then went back to kill Wraiths to test the new claw and damage. Logged out, logged in today (16/12/2020), found ID was banned.
    Why do you think you got banned?: Might be because of the mob hunting for around 2 hours in total? IDK tbh :(
    Ban message when attempting to log in: ID has been deleted or blocked from connection
    What GM banned you (optional): no idea
     
    WenJun96, Dec 16, 2020
    #1
  2. Soren
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    Soren Donator

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    Guild:
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    Do you have any other characters?
     
    Soren, Dec 16, 2020
    #2
  3. WenJun96
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    WenJun96 Member

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    Hello, only one character on my account, im new to mapleroyals as well, joined around 2 months ago.
     
    WenJun96, Dec 16, 2020
    #3
  4. Soren
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    Soren Donator

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    Do you use a VPN to connect to anything?
     
    Soren, Dec 16, 2020
    #4
  5. WenJun96
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    WenJun96 Member

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    I do use Zenmate (a VPN chrome extension) but i cannot recall having it on while playing mapleroyals
     
    WenJun96, Dec 16, 2020
    #5
  6. Soren
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    Soren Donator

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    Try restarting your router and see if that helps
     
    Soren, Dec 16, 2020
    #6
  7. WenJun96
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    WenJun96 Member

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    i already tried before posting the thread, but i will try once more
     
    WenJun96, Dec 16, 2020
    #7
  8. WenJun96
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    WenJun96 Member

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    I've restarted my router once more and i can login now. Thanks for the help!
     
    WenJun96, Dec 16, 2020
    #8
  9. Soren
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    Soren Donator

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    Country Flag:
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    Guild:
    Ironman
    No problem, glad you were able to get back in :)
     
    Soren, Dec 16, 2020
    #9

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