Closed ban

ALL Your Character Names: ExtraExp (Nothing else)
Last thing you did: -
Why do you think you got banned?: I dont remember doing something against the rules.
Ban message when attempting to log in: Deleted
What GM banned you (optional):
Hello, Ive been away from maple royals since 2016~2017 and today when I tried to login my account it shows that the account has been banned, can someone check it out for me please?
yes i tried to restart the router twice.

 

Hi, it seems that your account was hacked and we have subsequently banned it to prevent any further damage to it.

Could you please reset your login details such as your password, PIN and PIC via the Control Panel on our main website and let me know once you've done that?

 

Yes Will do, but I dont remember setting up neither pin or pic

Edit :
nvm, theyre both single digits (im not the one who set it up)

 

Done~!

 

Why am I ignored? I saw people submitted the same issue and theyve been dealt with, Ive been waiting for 2 days now

 

You're not ignored, please remain patient while an available GM looks into your issue. Thank you.

 

What did you mean when you said that you weren't the one who set up your PIN and PIC?

 

Im not sure, I dont remember setting up the pic as a single digit thats all,
but I changed all the details now, It should be good to go ty