Closed Ban Appeal

Discussion in 'Ban Appeal' started by Bobilson, Jan 2, 2021.

  1. Bobilson
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    Bobilson Member

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    ALL Your Character Names: SleepThief, SleepRunner, SIeepRunner, SleepFlyer, SleepHealer, SleepArcher i think the names are correct but have more that i dont remember.
    Last thing you did: I don't remember, I just came back after a long break.
    Why do you think you got banned?: I don't know, its probably a mistake... i still voting almost everyday but i havent log in for a long time.
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection.
    What GM banned you (optional):
     
    Last edited: Jan 2, 2021
  2. Chee
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    Hi! I've just checked your accounts and it seems that one of them was hacked and we have subsequently banned it as a precaution.

    Could you please change the password for both of your accounts and let me know once you've done that? I'll proceed with unbanning your account after you've done so :)
     
  3. Bobilson
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    Bobilson Member

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    Hi! I tried to change my password but i havent receive the email so far. I dont know if the email is correct so how can i see which email i put in?
     
  4. Chee
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    Have you checked your spam folder? If you've still not received it, you may have tried to use the wrong e-mail address.

    If that is the case, you may make a post here:
    https://royals.ms/forum/threads/lost-email-or-username.154999/

    This link will lead you to a guide that lays out the steps for account recovery. Once you've made a post there, an admin will attend to your request whenever they are available :)
     
  5. Bobilson
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    Bobilson Member

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    I have already changed my password but still receive the message: This is an ID that has been deleted or blocked from connection.
     
  6. Chee
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    I have just unbanned your account :) You should be able to log into it now.

    Please change your PIN and PIC as well to ensure the security of your account.

    I will be closing your appeal now but please feel free to drop a message here or to me via PM if you face any further issues with logging in.
     
  7. Bobilson
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    Bobilson Member

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    Thank you for the attention, but I am still blocked in one account....
     
  8. Chee
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    I have started a PM with you to request for further details.
     

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