Closed Banned IP Address?

Discussion in 'Ban Appeal' started by rivou, Jan 6, 2021.

  1. rivou
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    rivou Active Member

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    I think my IP address is banned? When I open the game, it loads properly until I go to sign in at the home screen. When I put in my account info, it doesn't decline my username or password but, it says "This is an ID that has been deleted or blocked from connection. Please check again."

    I have:
    - reset my router
    - redownloaded the game
    - tried from a different computer on the same address

    All same result.

    This is my first post on the forums and I haven't played in a few months so I'm not sure if this belongs in the technical help section. I'd appreciate any help!
     
  2. Chee
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    Hi! Please post your appeal in the following format:-

    All Your Character Names:
    Last thing you did:
    Why do you think you got banned?:
    Ban message when attempting to log in:
    What GM banned you (optional):

    We will attend to it once you've done so :)
     
  3. rivou
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    rivou Active Member

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    All Your Character Names: Rivou and Ernpty (I think I have 1 or 2 other characters that are lv1 or something like that but, not active)
    Last thing you did: (On a different wifi) I think I gatched a few coupons
    Why do you think you got banned?: I honestly have no idea, it's been like this for a while. I tend to sporadically play when I'm over at friend's houses irl but, my home IP has been banned for a long time now.
    Ban message when attempting to log in: "This is an ID that has been deleted or blocked from connection. Please check again."
     
  4. Chee
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    Chee Donator

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    Hi, it seems that you are trying to connect to the game from a banned IP address. Since restarting your router and modem doesn't seem to work., is it possible for you to contact your ISP to change your IP address?
     
  5. rivou
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    rivou Active Member

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    I was really hoping to not have to go through that process with my ISP. Is there any chance that you would be able to remove my IP from the banned list?
     
  6. Tim
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    Tim Administrator

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    we dont unblock IP addresses
     

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