Closed ID deleted or blocked

Discussion in 'Ban Appeal' started by series, Aug 22, 2020.

  1. series
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    series Active Member

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    IGN: series95
    Problem: account deleted or block
    Details: i just came back to play on the server after along time and i get a this message that my account deleted or block
    thanks for the help
     
    series, Aug 22, 2020
    #1
  2. Becca
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    Becca GM

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    Can you list anymore characters? Your IGN you've listed is saying you're not banned, I just want to make sure. :)
     
    Becca, Aug 22, 2020
    #2
  3. series
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    series Active Member

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    i dont remember the exact name but is something with series
     
    series, Aug 22, 2020
    #3
  4. Gert
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    Gert GM

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    Does the IGN seriessss sound familiar?
     
    Gert, Aug 29, 2020
    #4
  5. series
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    series Active Member

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    yes thats it
     
    series, Sep 1, 2020
    #5
  6. Tim
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    Tim Administrator

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    your accounts and connection arent banned, are you still having issues?
     
    Tim, Sep 2, 2020
    #6
  7. series
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    series Active Member

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    yes i just now tried to log in and still the same
     
    series, Jan 7, 2021
    #7
  8. Soren
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    Soren Donator

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    Have you already tried restarting your router? You may be trying to play from a connection that's already been banned, since you still aren't banned on our end.
     
    Soren, Jan 8, 2021
    #8
  9. series
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    series Active Member

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    i have two accounts one is mu main one and the second is the mule and that one that i cant connect to is the mule
    my main account work perfectly fine
     
    series, Jan 8, 2021
    #9
  10. Soren
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    I'm going to PM you so you can tell me your account names so I can make sure you aren't banned for anything.
     
    Soren, Jan 8, 2021
    #10
  11. Soren
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    Soren Donator

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    It looks like your mule account was hacked at some point, so you will need to change your login details at the Control Panel here: https://royals.ms/controlpanel/login
    Please reply here once you finish with that.
     
    Soren, Jan 8, 2021
    #11
  12. series
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    series Active Member

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    ok i change password rest pin and pic
     
    series, Jan 8, 2021
    #12
  13. Soren
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    Alright it's been unbanned, welcome back fully this time :)
     
    Soren, Jan 9, 2021
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  14. series
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    thank you so much have been waiting for to get back in to the game and progresing
     
    series, Jan 9, 2021
    #14

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