Closed appeal ban

All your character names: laut300 , sleick
The last thing you did: leveling and farming ''heartstoppers''
Why do you think they banned you ?: supposedly from playing with '' macro '' programs
Ban message when trying to login: ''macro / autokeyboard ''
Which GM banned you (optional):


Good afternoon, I know there are programs to farm automatically because I have seen people doing it, I also know that the Heartstopper map is monitored by the GM, once I came across one and explained to him that I do not speak English, luckily he spoke my language and I told him that I explained that I was reading but that I could not respond quickly or efficiently because the keyboard of the laptop that is used to play does not work, instead I play with a usb keyboard that does not work a Small keys (which makes it difficult to chat within the game) I can send a video proof if you want.

today I was playing mapleroyals, there was more delay than usual because it was raining, I do not know if a GM told me the truth I did not see any, I was defeating and cultivating `` Heartstoppers '' until I delayed the game again and left (several times that happened on the day because the internet was unstable) I waited 1 hour to try to enter the game again and found that it was forbidden for allegedly using automated programs.

My opinion: maybe a GM saw me and asked me a question, but due to the unstable internet I disconnected and the person misinterpreted it as running away from him, the truth is that at no time did I see anyone speak to me, I am a human being and I don't use any automated program.

My advice: not everyone has the same internet quality or the same conditions to play Royals, I understand that there are people who use automatic programs, but it does not seem very smart that I have a character that took me a long time to level up to use hackers With him on a map as protected as the Hearttoppers, folks, most hackers are on random maps, cultivating experience or items, in Heartsoppers I only see AFK people cultivating with their dragons automatically (but this way of farming is not illegal to despite being automatic), I play legal there and go up from lv humbly and they accuse me of hacker without any proof simply relying on their '' instinct ''. Why not send all the '' hack suspects '' to A map where I can go to answer some kind of "Captchas" or some other method to prevent them from continuing to farm without verifying that they are human, instead of banning everyone , including innocent people?

 

Hi! You were unresponsive to prompts from another player for several minutes and that shouldn't have happened even if you were having connection issues.

Therefore, we have issued a ban on your account for robotic play and that ban will remain, and thus, your appeal has been denied.

You should be able to log into your account again once the ban expires. Please be careful not to do this again as a repeat of this offence will lead to a permanent ban.

We hope that you will take this time to familiarise yourself with the server's terms and conditions in order to avoid from committing any other offences.

See you back in the game soon

 

amigo, pero te digo que nadie me dijo nada, en ningún momento vi a un GM decirme algo, por eso apelo a la prohibición, me acusan de ser un robot y estaba jugando, es como si me acusara irresponsablemente él de algo que no hizo, corrige tu decisión