Unable To Log On [University Internet]

Discussion in 'Closed' started by hart, Jan 7, 2015.

  1. hart
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    hart Well-Known Member

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    I recently moved onto my campus and reside within their dormitory. I am connected via Ethernet cable into the ports provided by the school. When logging onto my character, I reach the part where I double click my character and the *chime* sounds occur implying I'm about to log in game, however, my character continues walking in the character selection screen and this simply continues until I have to exit out of the game. I have tried using the University wifi as well but have only ended with the same results. I know for a fact that it is not my anti-virus or firewall that is preventing my log-on as I can successfully log-on at a local Starbucks and back in my hometown. Any help is appreciated, many thanks!
     
  2. Sila
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    Sila Donator

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    How are your internet speeds over there at your University? I have that issue over at a friends house, where the internet just isnt strong enough to connect.
     
  3. Matt
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    Matt Administrator

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    Have you tried any other characters?
     
  4. hart
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    hart Well-Known Member

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    My down speeds are 260 mb/s, up speeds are 336 mb/s. I have tried logging on my mule but same results.
     
  5. hart
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    hart Well-Known Member

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    For the sake of clarity, I am also running Windows 7 Professional 64bit. And have ran everything as "run as administrator". Thanks again!
     
  6. BigBoyMarky
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    BigBoyMarky Well-Known Member

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    try switching the compatibility
     
  7. Matt
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    Matt Administrator

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    I'll try logging on to your account now to see if it works for me.

    Edit: Yeah, it works fine for me... Investigating...

    Edit2: No bans on the account, it is probably a firewall or port issue on your university network. If that's the case there's not a lot you can do about it I'm afraid.
     
    Last edited: Jan 8, 2015
  8. hart
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    hart Well-Known Member

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    Ah ok, thanks for trying. I suppose I'll talk to the network administrator on campus about unblocking this certain port. Is there a specific port number I should mention? Because League of Legends works fine as far as "popular" video games go.
     

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