Closed Lost item from holiday store

Discussion in 'Closed' started by Lee Altron, Feb 1, 2021.

  1. Lee Altron
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    Lee Altron Member

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    Hi. Sorry no screenshots.
    I posted chaos scroll about 9 hours ago for 500m in my holiday store and went afk. When I came back my client disconnected. When i logged in to check on my sales I noticed it was gone from my inventory without the 500m.

    Please help to verify and resolve this. Thanks

    Edit: if it helps verify in your records, DBowtron obtained the item from gacha roughly at 11pm gmt+8. I believe that's server time 2pm?
     
    Last edited: Feb 1, 2021
  2. Lee Altron
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    Lee Altron Member

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    Hi I'd appreciate any update on this.
     
  3. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Would like to confirm the scenario with you before forwarding it for investigation

    You lost your Chaos Scroll after putting it up for sale in the holiday store at around 1 Feb 2021, 3 AM (UTC)?
    Counted wrongly, should be 31st Jan, 4 PM (UTC) with this conversion
     
    Last edited: Feb 3, 2021
  4. Lee Altron
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    Lee Altron Member

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    It was about 2am 1st feb (gmt+8)
    That should be 6pm 31st jan (utc)...if i calculated right.
    I think there was a server reset after that, which was why i disconnected.
    Thanks for the response.
     
    Last edited: Feb 2, 2021
  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Will forward your estimated timings for investigation

    The server check begins at around 22:00 / 10 PM UTC on 31st Jan
    https://royals.ms/forum/threads/server-check-800x600-patch-31-01-2021.184091/

    So the issue may have occurred around 6 PM to 10 PM on 31st Jan (UTC)
     
  6. Tim
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    Tim Administrator

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    looks like you mispriced your item and sold it for 50m instead of 500m:
    ITEM: Chaos scroll
    DATE: 2021-01-31 16:57:03
    PRICE: 50,924,999
     
  7. Lee Altron
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    Lee Altron Member

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    Okay I see. Thanks
     
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