Closed DC when attempting to cc

Discussion in 'Closed' started by FieryPhoenix, Apr 4, 2021.

  1. FieryPhoenix
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    FieryPhoenix Donator

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    Problem: Keep on disconnecting from server whenever i attempt to cc.
    Details: I have downloaded the latest patch (dd 2 April 2021), yet i keep disconnecting from the server whenever i attempt to cc. Then i will have to relog in again and the same thing happens when i cc another ch. I am not sure if there are fixed chs that caused this issue or its at random, because sometimes when i cc i dont disconnect. Have currently dc on the channels 1, 2, 4, 7, 8 and 17 so far (tried once just now). Have yet to try on other channels and repeat the problem channels. Will post update if i do.

    *Sorry im not sure if i have posted this at the correct location.
     
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Regarding the reported issue of disconnecting upon changing the channel, please try the following so that I may analyze the results and confirm if it's a network issue

    https://sourceforge.net/projects/winmtr/
    IP address for test: 51.68.205.179

    This will show where the issue lies within the many 'pipes' between you and the server.
    Simply download that software, run it, input that IP address, and click start.
    Allow it to run 100 tests (which you can tell from the 'Sent' column), then take a screenshot of the program and post it here.
     
  3. FieryPhoenix
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    FieryPhoenix Donator

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    Hi Dave, ty for your quick response. Have enclose the SS here hopefully its correct. Or did you need exactly 100 tests?

    upload_2021-4-4_12-39-21.png
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    It's fine, the test just needs to be 100 or more for higher accurate

    Based on your results, there's nothing wrong with your data loss % nor latency

    Please try a clean install to see if it will solve the issue
    Remove Royals > restart PC > reinstall
     
  5. FieryPhoenix
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    FieryPhoenix Donator

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    ok thanks i'll reinstall again and hope it works this time
     
  6. FieryPhoenix
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    Ty for your help Dave :) seems to be working now. havent dc yet
     
  7. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Will be closing this thread for now, as the issue may have been caused by corrupted files initially
     

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