Solved [Solution Given] DCing Randomly

Discussion in 'Closed' started by Bacon, Apr 10, 2021.

  1. Bacon
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    Bacon GM

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    I updated to the newest version tonight using the 1024 mini patcher. I am on my desktop with a wired stable connection.

    Character Name: BaconLord01 & BaconLord47 (it happened twice to 01)
    Where are you having an issue(s): Both of my characters dc'ed in Krex first, then after relogging on my bucc (01), I dc'ed maybe 5-10 minutes later.
    Date and Time when issue(s) occurred (GMT): Roughly 3:00-330 am GMT (8:00-830 pm PST)
    Details of the issue: I was in Krex with my party and was on the 2nd run (1st eye). Both of my clients closed simultaneously without any lag. The error message shown below was displayed twice. I relogged onto my bucc (01) after redownloading the game and within 5-10 minutes that client dced the exact same way (same error). I have not tried the 800 client yet on this machine, but have never had issues like this on my desktop running the 1024 client until this most recent patch.
    What error code were you given(if any): Error Code: -2147287038 (Unknown Error 0x80030002
    If it can be replicated, please provide a screenshot or recording of the issue occurring: I've tried recording it happening but can never seem to catch it.
    [​IMG]
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Please reinstall the game and ensure the patcher selects the right folder
     
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  3. Bacon
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    Bacon GM

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    I’ll give that a shot. Thanks!
     
  4. guy281189
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    guy281189 Member

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    Just what is happening to me... i tried to uninstall and re-install the game & patch. Now i don't d\c right when i log in and i can play for a few minutes, but then i d\c.
    Any help?
     
  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Any error codes upon disconnecting?
     
  6. guy281189
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    guy281189 Member

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    Yeah this one:
     

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  7. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Also gonna give same response, reinstall and ensure the patcher selects the right folder

    Else download the full installer for a reinstallation
     
  8. guy281189
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    guy281189 Member

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    Will try. Thanks!
     
  9. Bacon
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    Bacon GM

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    I completely wiped all Mapleroyals folders/installs from my desktop and reinstalled. Appears to be working fine now (fingers crossed).
     

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