Closed Missing NX?

Discussion in 'Closed' started by Kimburley, Apr 24, 2021.

  1. Kimburley
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    Kimburley Active Member

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    I started playing again tonight after a 1-2 year break. Before I stopped playing I had been voting daily and after I stopped I kept voting for a couple months knowing eventually I'd come back. I was playing for a bit on a new character when I remembered you can move the cash items between them and went to do that. I saw I only had the 8k nx from today in there so I asked on Discord if there was a timeout on it and they said no, and to report it here, so here I am lol
     
  2. Kenny
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    Kenny Donator

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    I have moved your thread to the appropriate section. Another staff member will carry on from here.
     
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  3. Kimburley
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    Kimburley Active Member

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    thank you! sorry I wasn't sure exactly where to put it and tried my best xD
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Are you able to give more details about the voting?

    Example: I have voted for 2 months straight, so I should have around 60 days x 8k = 480k NX
    Would require some info so that I can prompt the Admins to check on your vote history
     
  5. Kimburley
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    Kimburley Active Member

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    thanks:) im not sure of the exact amount because i wasnt logging for the majority of it, i was just voting over those few months and thinking like 'this will be nice to come back to one day'. based on the math you gave id say maybe around there or less? it was only over a few months and i know i started to taper off at the end. so about 1/2 - 2/3rd of the days seems about accurate. If there had been anything in there i might not even have noticed, I just know it wasnt empty. Also, looking at my join date, and thinking i maybe played for about as long as i didnt, i estimate all my votes would be in like, December 2017 & the first 5 months of 2018.
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    What's the IGN of the account you have voted from Dec 2017 to May 2018?
    *Please do not reveal account ID here
     
  7. Kimburley
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    Kimburley Active Member

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    My main character is Juliya
     
  8. Kimburley
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    Kimburley Active Member

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    Hi just wondering if there is any update on this?
     
  9. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Your provided info has been forwarded to the Admins for confirmation

    However, as the date range provided is 2017~2018, it may take some time for the Admins to confirm the vote history, and also if any suspicious activity took place on the account
     
  10. Kimburley
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    Kimburley Active Member

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    ah okay thank you sm for the update!!
     
  11. Tim
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    Tim Administrator

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    we dont have any registered votes from you beyond 2018-04-08 until your recent return at 2021-04-24
     
  12. Kimburley
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    Kimburley Active Member

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    yeah that seems correct. the issue is that i didnt have any nx on my account upon my return even though i had been voting for a while after i stopped playing, so there should have been a small stockpile. if you can see the last date logged/played before my return it should be some time before 4/08, so any votes after that date i couldnt have spent
     
  13. Tim
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    Tim Administrator

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    your account was accessed in early 2021 due to you using the same login details elsewhere online, more about that here:
    https://royals.ms/forum/threads/account-security.184904/
    we may have recovered your character equipment back then but your NX will remain lost as they used it
     
  14. Kimburley
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    Kimburley Active Member

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    oh wow, thanks most-likely-neopets xD
    At least I know I'm not losing my mind, that kinda sucks I can't get it back but thanks for the clarification
     

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