Closed Ban Appeal

Discussion in 'Ban Appeal' started by turkeybreast, May 12, 2021.

  1. turkeybreast
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    turkeybreast Member

    Joined:
    Aug 14, 2017
    Messages:
    12
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    Gender:
    Male
    Country Flag:
    IGN:
    HoboKnows
    Level:
    132
    Guild:
    Revolution
    All Your Character Names: HoboKnows, CargoTruck (?), don't remember rest
    Last thing you did: I haven't played seriously in a while
    Why do you think you got banned?: No idea, I have been voting on and off, maybe that's the problem?
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection
    What GM banned you (optional): IDK
     
  2. Stephen
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    Stephen GM

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    Hello,

    Unfortunately, it seems your account was hacked, and we banned it to prevent further damage.

    You need to go to the Control Panel on our website, and reset all your credentials (password, PIN, PIC). We highly recommend you use credentials unique to MapleRoyals only.

    Reset them at this link here:
    https://royals.ms/controlpanel/login

    If you forgot your e-mail or or username, you can make a post here:
    https://royals.ms/forum/threads/lost-email-or-username.154999/

    Reply here once you have successfully reset all your credentials.
     
  3. turkeybreast
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    turkeybreast Member

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    Revolution
    Alright, I have reset my credentials. Do you know when my account was hacked and if there is any way to roll back any damages?
     
  4. Stephen
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    Stephen GM

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    I will forward your appeal to an Admin to verify a few things, and they will answer your questions and instruct you on what to do next.

    Unfortunately, it is the account owner's responsibility to keep their account credentials safe. We don't roll back damage done to accounts due to poor security.

    Please be patient while the Admin looks into your specific case.
     
  5. Tim
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    Tim Administrator

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    you should be able to connect again now!
     
  6. turkeybreast
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    turkeybreast Member

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    Hi, thank you very much! In no way am I complaining, but do you know what was hacked off my account? I'm really really happy because it seems like most of my stuff is still here, but just out of curiosity, do you know what was hacked?
     
  7. Stephen
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    Stephen GM

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    Unfortunately, we are unable to provide any further details about what happened to your account.

    Be well!
     

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