Closed Can't pull dragon out of cash shop

Discussion in 'Closed' started by satine, Jun 13, 2021.

  1. satine
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    satine Member

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    IGN: Satine
    Problem: Can't get dragon out of cash shop
    Details: I recently evolved my pet dragon to level 15 and used 9 rock of evolutions to try to get it to a black dragon.
    I didnt get a black dragon, but when i changed it from red to blue and logged off, it reverted back to red.
    I unequipped the dragon and put it to cash shop (and it reverted back to blue) but then I can't get it out of the cash shop. (I get a request timed out please try again message)
    Any help will be greatly appreciated! Thank you :D



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    satine, Jun 13, 2021
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Will forward your situation of Pet - Blue Dragon to the Admins for investigation
     
    Dave Deviluke, Jun 13, 2021
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  3. satine
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    satine Member

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    ty!
     
    satine, Jun 13, 2021
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  4. satine
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    Hi Dave,

    Can I check if there is an update to this?

    Thank you :)
     
    satine, Jul 8, 2021
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  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Currently still waiting for the Admins to check on your pet dragon
     
    Dave Deviluke, Jul 8, 2021
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  6. satine
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    Hi Dave,
    there have been 3 server checks since I reported this issue... When can I get my dragon back :(
     
    satine, Jul 18, 2021
    #6
  7. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Sorry for the delay, the Admins were held up by the new content recently

    They will get to your request once available
     
    Dave Deviluke, Jul 18, 2021
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    Graces likes this.
  8. Matt
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    Matt Administrator

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    I have deleted the pet and refunded you 50,000 NX for you to level up and try evolving a new pet. Sorry for the wait.
     
    Matt, Nov 20, 2021
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