Solved [Solution Given] VPN connection issue

Discussion in 'Closed' started by kyoko3102, Jul 2, 2021.

  1. kyoko3102
    Offline

    kyoko3102 Well-Known Member

    Joined:
    May 21, 2018
    Messages:
    588
    Likes Received:
    795
    Country Flag:
    About 4 months ago I have been using Express VPN to avoid regional disconnection and laginess without encountering any issue. However today I found I couldnt login when using ExpressVPN anymore. I dc instantly after choosing character. Has anything change in the settings ? Can the server owner give some input ?

    Error message : You have been disconnected from the login server.
     
    kyoko3102, Jul 2, 2021
    #1
  2. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,710
    Likes Received:
    12,397
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    If ExpressVPN added a fake MAC address, you won't be able to login anymore

    Are you able to login if disabled the VPN process?
     
    Dave Deviluke, Jul 2, 2021
    #2
  3. kyoko3102
    Offline

    kyoko3102 Well-Known Member

    Joined:
    May 21, 2018
    Messages:
    588
    Likes Received:
    795
    Country Flag:
    Hi yes I can login without VPN but with massive lags and frequent dc
     
    kyoko3102, Jul 2, 2021
    #3
  4. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,710
    Likes Received:
    12,397
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    You may wish to contact ExpressVPN on whether their recent updates added an invalid MAC address
    And if there are any ways to disable that
     
    Dave Deviluke, Jul 2, 2021
    #4
  5. kyoko3102
    Offline

    kyoko3102 Well-Known Member

    Joined:
    May 21, 2018
    Messages:
    588
    Likes Received:
    795
    Country Flag:
    VPN only mask IP and is unable to alter MAC address < or so i have been told by their technical support. IS anyone else having the same issue ? I need to connect through VPN when i play from campus
     
    kyoko3102, Jul 3, 2021
    #5
  6. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,710
    Likes Received:
    12,397
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    Some VPNs actually do alter the MAC address, which Staff is aware of
    Example: https://royals.ms/forum/threads/possible-ban-appeal.192100/#post-1131917

    Has ExpressVPN confirmed that they do not alter the MAC address in any way?
     
    Dave Deviluke, Jul 3, 2021
    #6
  7. kyoko3102
    Offline

    kyoko3102 Well-Known Member

    Joined:
    May 21, 2018
    Messages:
    588
    Likes Received:
    795
    Country Flag:
    kyoko3102, Jul 3, 2021
    #7

Share This Page