Solved [Solution Given] can't log

Discussion in 'Closed' started by Chitapoli, Jul 16, 2021.

  1. Chitapoli
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    Chitapoli Member

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    Character Name:
    chitapoli

    Where are you having an issue(s):

    In-Game

    Date and Time when issue(s) occurred (GMT):

    noticed today after some months i haven't played

    Details of the issue:

    account blocked due to too many invalid attempts (not my attempts, prob something fishy). i've validated email, reset PIN, reset password twice, yet the account is still blocked.
    no problem logging to other accounts.
    Thanks in advance!

    What error code were you given(if any):

    account blocked due to too many invalid attempts
     

    Attached Files:

  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  3. Chitapoli
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    Chitapoli Member

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    how could i be banned if i haven't logged in a few months? O:
    guess i'll try that, thanks
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Your account status isn't banned, but it's blocked

    It may be caused by someone else attempting to enter your account, hence the game request of changing the password + PIN

    I am unable to verify the situation as a Forum Mod, so I can only redirect you to the GMs/Admins
     
  5. Chitapoli
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    Chitapoli Member

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    Thanks again!
     
    Dave Deviluke likes this.

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