Hi, I haven't played the game since 2017 and I wanted to play again, but my account seems banned. All Your Character Names: Atleast Sivolde, I don't remember if I had any other characters Last thing you did: I'm not sure, last time I played was in 2017 according to my emails Why do you think you got banned?: No idea Ban message when attempting to log in: "This ID has been deleted or blocked from connection" What GM banned you (optional): Thanks in advance for looking into this.
Hello, I'm going to ask you a few questions to help us determine which path we need to take to solve this issue: Do you remember how many accounts you had on Royals? Back in 2017 when you played, were you the only person in your household who played? Also, did you play in a place where internet is commonly shared, such as a school dorm, library, or internet cafe?
Hi, As far as I can find I only have 1 account and I'm also the only one playing in my household. I don't think I tried logging in from somewhere else.
Okay, thank you for the information. It seems your account was permanently banned for major vote abuse. But I will request an Admin to double check this. Please be patient while this is investigated, as it will likely take a few days.
please follow these steps to recover your account first: https://royals.ms/forum/threads/account-security.184904/#post-1088713
Hi Tim, thanks for the reply. I have reset my password again, but I had reset my PIN before already. I'm still receiving the same error when trying to login now.