Closed Ban Appeal

Discussion in 'Ban Appeal' started by Brandorable, Jul 31, 2021.

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  1. Brandorable
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    Brandorable Member

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    IGN:
    Brandork
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    Hello! It has been a long while since I logged into my account. I have moved in the meanwhile, and have gotten a new computer which may have changed my IP.
    When I attempted to login a couple days ago I had noticed my password was changed from what I had set it to prior. I promptly changed my password
    but still could not login. I opted to reset the four digit PIN number but upon doing so I now receive the message :

    "This is an ID that has been deleted or blocked from connection."

    I do not remember the other characters on my account but I believe I had gotten my DRK to 125 or 126.


    ALL Your Character Names: Brandork
    Last thing you did: Logged in, spent a couple gachapon tickets in Mushroom Shrine.
    Why do you think you got banned?: No idea, might have been hacked.
    Ban message when attempting to log in: "This is an ID that has been deleted or blocked from connection."
    What GM banned you (optional): N\A
     
    Brandorable, Jul 31, 2021
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  2. Dasha
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    Dasha Donator

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    I hope your move went smoothly, welcome back! :)

    Is Brandork the only character you own? When was the last time you logged into this account?
     
    Dasha, Jul 31, 2021
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  3. Brandorable
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    Brandorable Member

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    Thank you! :D

    I do have a couple other lower level characters on my account, but I don't remember their igns :'(, I do remember that they are significantly lower levels than my drk.

    I think the last time I logged into this account was around a year ago, I'd log in very briefly to gacha my votepoints away and then log out.

    I also have a mini-screenshot of my pants that I had on my drk in 2019 : [​IMG] Imgur: The magic of the Internet >:D
     
    Brandorable, Jul 31, 2021
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  4. Dasha
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    Dasha Donator

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    Thank you for the quick reply. Unfortunately, it seems that your account was hacked and banned for game hacking.

    Moving forward, please make sure you are never reusing your MapleRoyals login information on other private servers.

    Please reset your credentials at the >> Control Panel << then make a thread at the >> Support request forum<< with the following details:
    • Your character names (IGN):
    • The date of birth associated with your account (DD-MM-YYYY):
    • The email addresses you think might be associated with your account:
    • Your account username (Game Login ID):
    • The last time you played:
    *Please provide an estimation if unsure

    WARNING ⚠: please do not reveal any of the information above to non-Staff members

    https://royals.ms/forum/members/?type=staff

    Make sure that you are posting at the support request forum as the ban appeal section is public.
     
    Dasha, Jul 31, 2021
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  5. Brandorable
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    Brandorable Member

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    N/A
    Oh man. Thank you for getting back to me quickly too, I'll get that posted in the support request forum.
     
    Brandorable, Jul 31, 2021
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