Closed Donate item stuck in cash shop

Discussion in 'Closed' started by Comediante, Sep 7, 2021.

  1. Comediante
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    Comediante Donator

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    I can't get Rabble Rouser Weapon out of the cash store.
    Message when trying to take: Request Time out Please Try Again.

    [​IMG]
     
    Comediante, Sep 7, 2021
    #1
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Please provide the following details

    Date & Time (UTC) of issue:
     
    Dave Deviluke, Sep 7, 2021
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  3. Comediante
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    I noticed that there was an update that went into a new weapon with another name "Crispy Carrot Skateboard". And the "Arma Rabble Rouser" no longer exists in the store.

    Date that is on the Item: 7/30/2021 at 21:12

    [​IMG]

    [​IMG]
     
    Comediante, Sep 7, 2021
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Have forwarded your situation to the Admins for confirmation

    Once verified, a refund of the weapon or RP amount will be compensated
     
    Dave Deviluke, Sep 7, 2021
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  5. Comediante
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    Any news about my case? Will it be fixed in today's patcher?
     
    Comediante, Sep 17, 2021
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    The Admins will update here upon fixing the item/issue
     
    Dave Deviluke, Sep 18, 2021
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  7. Comediante
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    Any updates?
     
    Comediante, Sep 29, 2021
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  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Not yet
     
    Dave Deviluke, Sep 29, 2021
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  9. Comediante
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    don't forget me ! Any updates on this case?
     
    Comediante, Nov 6, 2021
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  10. Dave Deviluke
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    No updates yet
     
    Dave Deviluke, Nov 6, 2021
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  11. Matt
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    Matt Administrator

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    I have deleted the bugged item from your Cash Shop inventory and have refunded 15 RP to your account for you to buy the weapon (or another weapon) again.
     
    Matt, Nov 7, 2021
    #11

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