Closed VIP Teleport Rock bugged

Discussion in 'Closed' started by LovelySylvy, Sep 17, 2021.

  1. LovelySylvy
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    LovelySylvy Well-Known Member

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    IGN: Yukiji
    Problem: 2x VIP Teleport Rock stuck/bugged in my inventory
    Details: It's been over a week that one VIP Teleport Rock has been bugged/stuck in my inventory. Two a second got bugged. I also noticed during this time that I'm unable to pick up any VIP Teleport Rocks with my character.
     
    LovelySylvy, Sep 17, 2021
    #1
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Can you try putting them into the Cash Shop storage and see if any will disappear upon re-entering Cash Shop?
     
    Dave Deviluke, Sep 18, 2021
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  3. LovelySylvy
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    LovelySylvy Well-Known Member

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    It worked! Thank you!
     
    LovelySylvy, Sep 19, 2021
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    They are usable already?
     
    Dave Deviluke, Sep 19, 2021
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  5. LovelySylvy
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    LovelySylvy Well-Known Member

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    They just vanaished. But I'm not having anymore problems.
     
    LovelySylvy, Sep 20, 2021
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    I have forwarded your issue to the Admins

    Once they have verified, a refund of the lost 2 x VIP Teleport Rocks will be given
     
    Dave Deviluke, Sep 20, 2021
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  7. Matt
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    Matt Administrator

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    Please let us know when you are next in game so that it's easier for us to contact you and refund you the items.

    2 x VIP Teleport Rock - 5041000
     
    Matt, Sep 23, 2021
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  8. LovelySylvy
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    LovelySylvy Well-Known Member

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    First of all already thank you very much for helping me solve the problem! And thank you for the refund! I'm in Eu/Germany Timezone (servertime +2h), but I play active during day and night. Most active characters IGNs: TheMaid and Yukiji
     
    LovelySylvy, Sep 24, 2021
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  9. Dasha
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    Dasha Donator

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    Refunded TheMaid 2 x VIP Teleport Rocks.
     
    Dasha, Sep 29, 2021
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