Closed Pet Glitched in Cash Shop

Discussion in 'Closed' started by ZachoZeon, Sep 26, 2021.

  1. ZachoZeon
    Offline

    ZachoZeon Donator

    Joined:
    Sep 26, 2021
    Messages:
    20
    Likes Received:
    3
    Country Flag:
    IGN:
    MegaBumbo
    Level:
    105
    IGN: MegaBumbo (In-Game)
    Item: Blue Candle Pet
    Time/Date: 11am est, 9/26

    Error/Glitch: So, I recently decided to put in my old pet into my cash shop inventory, to transfer to another character. However, when i logged into another character (or my main at this point). The item turned into a blank spot, This shows on both characters. Whenever I go to point my cursor on that invisible item, the game crashes and exits. No error code whatsoever.

    Screenshot:
    cash shop glitch.PNG

    Thanks!
    -ZachoZeon
     
  2. ZachoZeon
    Offline

    ZachoZeon Donator

    Joined:
    Sep 26, 2021
    Messages:
    20
    Likes Received:
    3
    Country Flag:
    IGN:
    MegaBumbo
    Level:
    105
    Whoops, accedently posted this under Technical help and not Bugs. I'm sorry.
     
  3. Sen
    Offline

    Sen Donator

    Joined:
    Jul 14, 2016
    Messages:
    2,361
    Likes Received:
    30,616
    Location:
    Shoutbox
    IGN:
    Sentenial
    Hello, this thread has been moved to the Character Issues section. I've forwarded your issue to the Admins to investigate. Thank you!
     
  4. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,112
    Likes Received:
    11,774
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    While the issue is under investigation, please do try a clean reinstall of the game as this issue could be caused by corrupted game files

    Uninstall > restart PC > reinstall
     
  5. ZachoZeon
    Offline

    ZachoZeon Donator

    Joined:
    Sep 26, 2021
    Messages:
    20
    Likes Received:
    3
    Country Flag:
    IGN:
    MegaBumbo
    Level:
    105
    Hey Dave,

    Just did a complete reinstall as of 2:54pm est, today 9/27, still has the same issue. Also, this does happen with my alt UndedPoptart as well.

    It just this cursed spot in my nx inventory, spooky stuff. lol

    (btw, Thx Sen)
     
  6. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,112
    Likes Received:
    11,774
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    If so, the pet is likely corrupted and would require an Admin to fix it

    Should there be any progress on the matter, the Admin will update here
     
  7. ZachoZeon
    Offline

    ZachoZeon Donator

    Joined:
    Sep 26, 2021
    Messages:
    20
    Likes Received:
    3
    Country Flag:
    IGN:
    MegaBumbo
    Level:
    105
    Hey Dave,

    Just wondering if there was any progress on this at all? It has been over a week? It normally take 1-2 weeks/during server checks for admins?

    Thanks again,

    ZachoZeon
     
  8. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,112
    Likes Received:
    11,774
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    The Character Issues are usually handled during server checks

    The Admins will update here should there be any progress on the matter
     
  9. ZachoZeon
    Offline

    ZachoZeon Donator

    Joined:
    Sep 26, 2021
    Messages:
    20
    Likes Received:
    3
    Country Flag:
    IGN:
    MegaBumbo
    Level:
    105
    Hey Dave, any idea when this might be fixed?
     
  10. Dummie
    Offline

    Dummie Donator

    Joined:
    Jul 17, 2016
    Messages:
    420
    Likes Received:
    47
    Gender:
    Male
    IGN:
    Dummie
    Level:
    1
    Apologies for hijacking this thread, I have a similar 'blank spot' issue that DCs me whenever i hover my mouse over it. I reinstalled, restarted my PC but the blank spot is still there. I can't remember if it was a pet that caused the issue since it has been there for quite some time.
     
  11. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,112
    Likes Received:
    11,774
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    Pending for Admin's investigation, I am unable to give an estimation as server checks are held when the Devs are ready to do so
     
  12. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,112
    Likes Received:
    11,774
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    Please submit a new thread instead of hijacking as it may cause confusion during the investigations
    https://royals.ms/forum/forums/character-issues.55/
     
  13. Matt
    Offline

    Matt Administrator

    Joined:
    May 8, 2013
    Messages:
    15,345
    Likes Received:
    19,444
    Gender:
    Male
    Location:
    United Kingdom
    Country Flag:
    IGN:
    Matt
    Level:
    N/A
    Guild:
    Staff
    This issue should be fixed, however if you still have problems then please create a new thread.
     
    nut likes this.

Share This Page