Closed GM NX Item Stuck and Cannot be Dropped/Traded

Discussion in 'Closed' started by jsoetojo, Sep 4, 2021.

  1. jsoetojo
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    jsoetojo Well-Known Member

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    IGN: Kans
    Problem: Noob Hat and Noob Overall can't be dropped or traded.
    Details: Can't trade or drop GM nx item, tried reconnecting and all that. When trading, says Trade Unsuccessful even when slots are available in the receiving character.
    upload_2021-9-4_17-16-24.png
    upload_2021-9-4_17-17-4.png
     
    jsoetojo, Sep 4, 2021
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  2. Dasha
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    Dasha Donator

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    Please provide the following details

    Affected NX/RP item name:
    Date & Time (UTC) of the issue:
    Screenshot (JPG) of the item in Cash Shop:

    Once confirmed the item is bugged, the Admins would refund you either the weapon or the RP amount used.
     
    Dasha, Sep 4, 2021
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  3. jsoetojo
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    jsoetojo Well-Known Member

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    Affected NX/RP item name: Noob Hat, Noob Overall
    Date & Time (UTC) of the issue: 8:22 AM 4th of September
    Screenshot of the item in the Cash Shop: upload_2021-9-4_18-25-23.png

    After exiting from the Cash Shop leaving the items in there, both items have disappeared. o_O

    Thanks for the help, these items belong to my friend James (Snikt) I was borrowing them for a few days :(
     
    Last edited by a moderator: Sep 4, 2021
    jsoetojo, Sep 4, 2021
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  4. Dasha
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    Dasha Donator

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    That's perfectly fine, the items disappearing from your cash shop confirms that it was bugged. I've forwarded this to the Admins so they can provide you with a replacement!
     
    Dasha, Sep 4, 2021
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  5. jsoetojo
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    jsoetojo Well-Known Member

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    Thank you so much!
     
    jsoetojo, Sep 4, 2021
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  6. jsoetojo
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    jsoetojo Well-Known Member

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    Hiiii
    Just wondering if there's any update for this? How does the item get replaced and how long does it take? :)
     
    jsoetojo, Sep 8, 2021
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  7. Dasha
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    Dasha Donator

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    Sorry for the inconvenience! NX/RP item bugs usually get verified during server maintenance. Time of wait may vary based on the number of responsibilities the admins attend to.

    Once we get the green light from the admins you will be notified on this thread and contacted by me (or any other GameMaster) and we would be happy to recover your bugged item! :)
     
    Dasha, Sep 8, 2021
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  8. jsoetojo
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    jsoetojo Well-Known Member

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    Ooh okie ty Dasha
     
    jsoetojo, Sep 9, 2021
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  9. jsoetojo
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    jsoetojo Well-Known Member

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    Hi Dasha, just wondering how this appeal is going. :D It's been several months.
     
    jsoetojo, Oct 27, 2021
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  10. PkewPkew
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    Any update on this? I feel bad as he paid me for the suit since it was stuck on his character :'(
     
    PkewPkew, Nov 10, 2021
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  11. jsoetojo
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    jsoetojo Well-Known Member

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    Any chance this can be actioned in the coming server check? It has been quite a long time now~ :(
     
    jsoetojo, Nov 18, 2021
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  12. Dasha
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    Dasha Donator

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    I apologize for the inconvenience. The admins are extremely busy during this time of year in preparation for the upcoming autumn update. I'll request for this to be verified asap!
     
    Dasha, Nov 19, 2021
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  13. jsoetojo
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    jsoetojo Well-Known Member

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    L>Admin action. I wonder if this issue will be resolved this year. I lost Noob Suit in early September. :(
     
    jsoetojo, Dec 9, 2021
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  14. jsoetojo
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    jsoetojo Well-Known Member

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    boomp new year new noobs suit pls. this is getting sad
     
    jsoetojo, Jan 1, 2022
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  15. jsoetojo
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    jsoetojo Well-Known Member

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    omg is it finally happening
     
    jsoetojo, Jan 6, 2022
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  16. Matt
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    Matt Administrator

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    I have deleted these items from your cash shop. A GM will need to find you in game to refund you the following items:

    1002824 - Noob Hat
    1052170 - Noob Overall

    Please reply here when you are next in game to make it easier for a GM to find you.
     
    Matt, Jan 6, 2022
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  17. jsoetojo
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    jsoetojo Well-Known Member

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    I will be online on Soobs/Kans right after server reset! Thank you so much!
     
    jsoetojo, Jan 6, 2022
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  18. Becca
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    Becca GM

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    Logging in right now I will contact you shortly! :)
     
    Becca, Jan 6, 2022
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  19. jsoetojo
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    jsoetojo Well-Known Member

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    Woooww thanks becca <3
     
    jsoetojo, Jan 6, 2022
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  20. Becca
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    Becca GM

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    Refunded! Enjoy your Noob suit my friend~! ~f14
     
    Becca, Jan 6, 2022
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