Closed Banned, haven't played in years.

Discussion in 'Ban Appeal' started by Jashun, Jan 11, 2022.

  1. Jashun
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    Jashun Donator

    Joined:
    Mar 23, 2016
    Messages:
    18
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    4
    Gender:
    Male
    Country Flag:
    IGN:
    Jashun
    All Your Character Names: Jashun
    Last thing you did: Don't remember
    Why do you think you got banned?: Don't know, maybe the account got hacked.
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection.
    What GM banned you (optional):

    My alt account with the character: "Cymbal" was also banned.
     
  2. Muff
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    Muff Donator

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    MrMuff
    Level:
    155
    It looks like you were banned after your account was hacked. You will need to change your password, update us once you have, and an administrator will have to verify that before you can be unbanned.
     
  3. Jashun
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    Jashun Donator

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    Gender:
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    Country Flag:
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    Jashun
    Alright thanks, I changed the password. Also my alt account has the same problem with the character name "Cymbal" its a Bishop. I forget the other characters as well. :x
     
  4. Dasha
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    Dasha Donator

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    To ensure your account security, kindly use a MapleRoyals exclusive password, pin code, and pic code moving forward.

    If you already reset your credentials at the Control Panel please make a thread at the Support request forum with the following details:
    • Your character names (IGN):
    • The date of birth associated with your account (DD-MM-YYYY):
    • The email addresses you think might be associated with your account:
    • Your account username (Game Login ID):
    • The last time you played:
    *Please provide an estimation if unsure

    Warning:
    Don't reveal any of the information above to non-Staff members and make sure that you are posting at the support request forum as the ban appeal section is public!

    While you wait for your account ownership to be verified by an admin, feel free to create a new character if you wish to do so.

    If you are unable to log in on a new character, please restart your router and make sure your IP changes before attempting to reconnect.
     

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