Closed Bugged NX Item disappeared in cash shop

Discussion in 'Closed' started by FoodWars, Oct 15, 2021.

  1. FoodWars
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    FoodWars Well-Known Member

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    Hello GMs,

    Can you please verify my lost NX item? My Veamoth sword became untradable and it disappeared when I put it in the cash shop.

    IGN: FuqU
    Problem: Veamoth Sword became bugged and then disappeared when putting into cash shop :'(
    Time item disappeared: Fri, Oct 15 2021, 11;42 - 11:45 servertime
     
  2. Becca
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    Becca GM

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    I've brought it up to the Admins attention, hopefully they can look into it soon and we can refund you your item. :)
     
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  3. FoodWars
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    FoodWars Well-Known Member

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    Hello Admins!

    May I please have an update on this :'(
     
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  4. Becca
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    Becca GM

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    Re-bumped and now we both wait, my friend. ~f4
     
  5. FoodWars
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    FoodWars Well-Known Member

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  6. Matt
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    Matt Administrator

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    I have deleted the item from your Cash Shop. We will need to refund you the items in game, please reply here when you are next in game for a GM to contact you to refund you the following item:
    1702120 - Veamoth Sword
     
  7. Becca
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    Becca GM

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    Hi there! :)

    I’ll be available for a couple of hours right after the SC to help refund your missing items. If you are unable to log in between those couple of hours would you be able to list your general timezone for us to try to figure out a meet-up time with either myself or another Staff member?
    Thanks in advance!
     
  8. FoodWars
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    FoodWars Well-Known Member

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    OMG thank you guys, was starting to lose hope. Becca, my timezone is PST. My bishop (fuqhs) is also in same guild as you so I will see pm you when I see you on!
     
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  9. Becca
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    Becca GM

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    If you find me on feel free to pm! I'll hop over right away and refund you.
     
  10. Becca
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    Becca GM

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    Refunded! :)
     

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