Closed Equips disappeared after patch

Discussion in 'Closed' started by davidisdavid, Feb 18, 2022.

  1. davidisdavid
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    davidisdavid Well-Known Member

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    Problem: Commonly transferred equips disappeared
    Details:
    I was offline a few days around Valentine's day patch (Feb 12-15) so I'm not sure when exactly it happened. My cape/gloves/shoes were missing when I logged back in yesterday. I double checked all my chars inventory, equips, and storage to be sure. I also don't remember which character had them last, but I'm pretty sure I didn't get hacked as nothing else is missing. Can an admin please help look into this?
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    The Mods would require name + stats of your cape + gloves + shoes before forwarding the situation to the Admins for confirmation

    Also, did you upload the wrong screenshot?
     
  3. davidisdavid
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    davidisdavid Well-Known Member

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    12atk bfc, 5atk fs, 15atk scg

    Sorry the image was just in my clipboard and accidentally pasted it in, I thought I removed it.
     
  4. nut
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    nut Donator

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    Forwarded request to admins. Sorry for the delay
     
  5. Matt
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    Matt Administrator

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    We are not aware of any issues regarding non-cash items disappearing. The items must have disappeared by either; being destroyed through scrolling, being dropped, being traded, being sold to an NPC, or being sold through a merchant. We do not log every single action, therefore unfortunately we cannot tell you which one of those methods caused the loss of the item. We won't be able to refund you for the loss of the items.
     

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