Moderate UI stuck on login screen

Discussion in 'Report Bug' started by Confu, Feb 18, 2022.

  1. Confu
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    Confu Member

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    it happened after the update.. stuck on login screen, unable to type password and no mouse cursor (have music), is there anything i can do to fix this?


    on windows 7
    tried reinstalling many times.
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  3. Confu
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    Confu Member

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    well everything looks normal with the "l" in password box flashing, but unable to type and no mouse cursor when hovered to the game screen.
    It's currently set in windowed mode, nothing happens when alt+enter.
     
  4. Confu
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    Confu Member

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    still unable to log in from my pc.. and i noticed when i close the client mapleroyal still shows in my processes from task manager.
     
  5. JackHarrie
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    JackHarrie Well-Known Member

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    Some things that you can try:
    Have you tried the smaller resolution?

    Can be opened by changing the configuration file to
    HD = FALSE

    Could also be worth a try to change the compatibility options which can solve issues for people running on older windows.
    Can change this option by right clicking the executable file and going into properties > compatibility
     
  6. Confu
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    Confu Member

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    Tried all of the above.
     
  7. AJB
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    AJB Well-Known Member

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    Are you still having issues, Confu?

    My friend is also facing the same issue right at this moment. :confused:
     
  8. Confu
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    Confu Member

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    Still having the issue.. I even tried system restore and updated windows.
     
  9. AJB
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    AJB Well-Known Member

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    I see...

    Sigh...
    My friend was still having issues as well..
     

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