Closed ID deleted or blocked from connection

Discussion in 'Ban Appeal' started by Maffiamastah, Mar 17, 2022.

  1. Maffiamastah
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    Maffiamastah Member

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    Hey there,

    All Your Character Names: Deetron (I think, but not sure, it’s been a while since I’ve played)
    Last thing you did: no idea it’s been a few years.
    Why do you think you got banned?: I have no idea, maybe I got hacked.
    Ban message when attempting to log in: this is an ID that has been deleted or blocked from connection.
    What GM banned you (optional):
     
  2. Kenny
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    Kenny Donator

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    Your account was hacked and require recovery. Please follow the instructions below:

    In order to play again you need to:
    - Go to www.royals.ms/controlpanel and choose the 'FORGOT PASSWORD?' feature to reset your password by email (keep in mind the control panel is case sensitive). Do not set your password back to what it was before.
    - Log in on the control panel with the new password you registered and reset your PIN (email verification is required for this step which is also done in the control panel).

    If for some reason you're unable to remember your email or lost access to the email you signed up with, and are unable to recover that email from your email provider you can:
    Don't post this information in your ban appeal, make a thread at: https://royals.ms/forum/threads/lost-email-or-username.154999/

    Only choose this option as a last resort after you have tried all the email addresses you can think of that you might have used. Processing these requests will take a long time so really give it your all before you follow these steps.

    please reply to this thread once you complete the recovery
     
  3. Maffiamastah
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    Maffiamastah Member

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    Hey Kenny, thanks for your swift reply. I've changed my password. Unfortunately, I can't change my PIN. It says I do not have a PIN set. Same goes for PIC. Hopefully, that's enough information.

    Thanks!
     
  4. Kenny
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    Kenny Donator

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    Admins need to verify your account ownership first. Please be patient for a response from them. You may play other accounts meanwhile!
     
  5. Maffiamastah
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    Maffiamastah Member

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    Sweet. Thanks, Kenny. I will wait, patiently.
     
  6. Maffiamastah
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    Maffiamastah Member

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    Hey Kenny, any updates on the above matter? Thanks heaps.
     
  7. Tim
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    Tim Administrator

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    you should be able to connect again now
     

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