ALL Your Character Names: I believe my ranger or archer is on this account? I literally have no idea, I read on other posts that I can PM someone my log in information but I can't figure out how to PM x_x Last thing you did: I don't remember... Why do you think you got banned?: Inactive account? not sure Ban message when attempting to log in: This is an ID that have been deleted or blocked from connection Sorry I don't have clear information I had a lot of characters and played many different private servers in the past, I'm hoping a GM or Dev can PM me, I only remember my Login and password.
Unfortunately, it seems that your account was hacked, and was banned to prevent further damage. You will have to go to the Control Panel and change your credentials here: https://royals.ms/controlpanel/login We recommend using credentials unique to MapleRoyals only. You should also make a post in the Support Request forum here: https://royals.ms/forum/forums/support-requests.111/ In your request, please include the following information: All your character names (IGN): The date of birth associated with your account (DD-MM-YYYY): The email addresses you think might be associated with your account: Your account username (Game Login ID): The last time you played*: *Please provide an estimation if unsure Do not post any of the above information on this thread, as this one is public. The Support Request Forum is Private. Once all that is done, an Admin will be required for the next step. I will let them know of your request, but it will likely take some time before they get to it, as they always have a lot of tasks to take care of.
Hello, sorry for the long wait. Admins need to verify the recovery for account security. But feel free to create play other accounts while waiting for the verification!
