Closed Ban Appeal

Discussion in 'Ban Appeal' started by solitude, Jul 31, 2022.

  1. solitude
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    solitude Member

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    Gender:
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    Country Flag:
    IGN:
    HermitTactic
    All Your Character Names: Edit: Solum , there might be more.
    Last thing you did: I can't really remember, it's been years. Probably grinding/Selling stuff in the FM then logged off.
    Why do you think you got banned?: No idea, I never hacked once nor abused voting. Only thing I could think of is that it thinks I'm logging on from a different IP address
    Ban message when attempting to log in: ID that has been deleted or blocked from connection.
    What GM banned you (optional):
     
    Last edited: Aug 3, 2022
  2. Becca
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    Becca GM

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    Hi there! :)

    I'm sorry but when I typed in the IGN 'HermitTactic into our ban log it doesn't register as that character IGN existing. :( When I typed in your other provided IGN it showed 2 account names and no IGN made, so I have censored those for your safety as this is a public Ban Appeal. The IGN's from the name you provided revealed are HermitTatie (deleted) Solum, and Sullux do they sound familiar?
     
  3. solitude
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    solitude Member

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    Ah yeah, this was years ago so I really can't remember which characters were and weren't on this account, I was just basing it off a introduction post I made back in 2016. Didn't help that I played multiple servers lmao. I do recognize Solum and Sullux, I could DM my account name to you if that would help, but the account with those characters should be the one I can't log in with.
     
  4. solitude
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    solitude Member

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    Can I get a update?
     
  5. Becca
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    Becca GM

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    My apologies I was handling a lot on my own, and then had a busy irl schedule so I do apologize for completely missing this Appeal. :( I'll open a DM with you so I can doublecheck your username IGNs :)
     
  6. Becca
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    Becca GM

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    It appears you were banned as a precaution back in Feb 2021 due to a credential stuffing attack. :(
    You can read more about it here: https://royals.ms/forum/threads/account-security.184904/ for 2021, and here: https://royals.ms/forum/threads/account-security-a-reminder.207236/ a recent attack we caught this year a few weeks ago.

    You will have to make a post over at the Support section (https://royals.ms/forum/forums/support-requests.111/) and please make sure you including the following information:
    All your character names (IGN):
    The date of birth associated with your account (DD-MM-YYYY):
    The email addresses you think might be associated with your account:
    Your account username (Game Login ID):
    The last time you played (Please provide an estimation if unsure):

    Please don't post any of the following information on here as this is public. :)

    Whenever an Admin has time they will check over everything. Please be advised that an Admin's time is a bit crunched at the moment but I assure you once they get around to it, it will be looked into and a response will be given on here.

    You may play on your other accounts and/or create new ones in the meantime. :)
     
  7. solitude
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    solitude Member

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    Cool, thanks for your help and the quick replies~f2

    Edit: Un-banned, ty for the help.
     
    Last edited: Aug 7, 2022

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