Solved [Solution Given] Character stuck, DC's soon as log in.

Discussion in 'Closed' started by todaytonight, Oct 30, 2022.

  1. todaytonight
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    todaytonight Member

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    FIXED - by redownloading through another mirror link , can close :D
    ihad no problems until i went to shanghai map and as soon as i clicked to go there i got dced :(
    now each time i log in it keeps crashing,. I wonder if you guys could please dislocate my character back to any other map.
    THANKS ! zZSin
     
    Last edited: Oct 30, 2022
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Your game files are corrupted, even if the Staff re-locate you, you would likely crash in other maps

    Uninstall > restart PC > install

    You may update here if the issue persists upon performing the steps above
     
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  3. todaytonight
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    todaytonight Member

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    Hi i tried it already, still crashes and shows error - 2213***** (invalid pointer)
    can someone log in to my character and get it out ?
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Do you have a screenshot of the error code?
     
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  5. todaytonight
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    todaytonight Member

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    i have, but im failing to upload it.
    im able to log in to a new char ive opened, so im sure about the map being the crashing reason.
    Would you please relocate my character ?

    https://i.filehostingsite/1GG4LfT/IMG-1073.jpg
     
    Last edited: Oct 30, 2022
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    This error code would mean outdated game files though

    Are you sure your game installer is the latest version?
    WZ / IMG setup 24.10.22 (1.95 GB)

    Could you upload a screenshot of your Royals folder content as well?


    Edit: never mind, just realized issue is resolved as per shoutbox message
     
    Last edited: Oct 30, 2022
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