Closed Inactive ban appeal

Discussion in 'Ban Appeal' started by Phenomenal, Oct 30, 2022.

  1. Phenomenal
    Offline

    Phenomenal Member

    Joined:
    Sep 14, 2013
    Messages:
    22
    Likes Received:
    3
    Gender:
    Male
    All Your Character Names: Phenomenal, Warning, more but can't remember
    Last thing you did: Logged in a few years ago to check things out, forgot what I did
    Why do you think you got banned?: Inactive
    Ban message when attempting to log in: ID deleted or blocked
    What GM banned you (optional): Don't know
     
  2. Stephen
    Offline

    Stephen GM

    Joined:
    Sep 17, 2016
    Messages:
    3,997
    Likes Received:
    638
    Gender:
    Male
    Location:
    New York
    Country Flag:
    Hello,

    Neither of those IGNs you provided are banned, and your IP address is not banned as well.

    I will PM you for your Username and hopefully see why you can't connect.

    Do not put your Username on here, as this is a public forum.
     
  3. Stephen
    Offline

    Stephen GM

    Joined:
    Sep 17, 2016
    Messages:
    3,997
    Likes Received:
    638
    Gender:
    Male
    Location:
    New York
    Country Flag:
    I checked the Username you provided, and it is not banned either. You do not have an Account ban, an IP ban, or a MAC ban. I am unsure why you aren't able to connect.

    When you try to sign into the game with the username you provided me, you get the "This ID has been deleted or blocked. Please check again" message?
     
  4. Phenomenal
    Offline

    Phenomenal Member

    Joined:
    Sep 14, 2013
    Messages:
    22
    Likes Received:
    3
    Gender:
    Male
    I logged onto royals.ms and it says my account is locked due to too many login attempts - trying to recover my account information now.
     
  5. Stephen
    Offline

    Stephen GM

    Joined:
    Sep 17, 2016
    Messages:
    3,997
    Likes Received:
    638
    Gender:
    Male
    Location:
    New York
    Country Flag:
    All right. Let me know if you have anymore questions.
     
  6. Phenomenal
    Offline

    Phenomenal Member

    Joined:
    Sep 14, 2013
    Messages:
    22
    Likes Received:
    3
    Gender:
    Male
  7. Stephen
    Offline

    Stephen GM

    Joined:
    Sep 17, 2016
    Messages:
    3,997
    Likes Received:
    638
    Gender:
    Male
    Location:
    New York
    Country Flag:
    Only the Admins have access to the Support Request thread, as it deals with sensitive information. The GMs cannot access it.

    As long as you followed the steps in the thread to give the Admins all the information necessary to prove you are the owner of the account you are attempting to recover, they will answer you on that thread. It will take some time, unfortunately, since the Admins are always busy, but it will be answered.

    Since there is nothing more the GMs can do for you, I will close this appeal. Your recovery will continue on your support request thread with the Admins.

    Good luck!
     

Share This Page