Solved [Solution Given] Unable to access control panel & login

Discussion in 'Closed' started by daijakake, Dec 18, 2022.

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  1. daijakake
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    daijakake Member

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    Where are you having an issue(s):
    Main Website & In-Game

    Date and Time when issue(s) occurred (GMT):
    December 17th, 2022 1: 35:06pm

    Details of the issue:
    It's my first time installing Royals for a couple years. Wanted to see if my character ign bug is fixed. When logging in, I first received the error, telling me to change my PW. But when I changed it, tried to access my control panel, I was denied too, even though I clicked "changed password" and all.

    Is this a bug, or did I do something wrong? MapleRoyals 17-12-2022 13-35-06.png

    [​IMG]
     

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    Last edited: Dec 18, 2022
    daijakake, Dec 18, 2022
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Please do not reveal your username in public

    As hackers are able to spam passwords once they know your username
     
    Dave Deviluke, Dec 18, 2022
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  3. daijakake
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    daijakake Member

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    Thank you deviluke for informing me. I didn't know that. (I like your name!)
     
    daijakake, Dec 18, 2022
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Have you tried using the [Forgot Password] option to reset your password?
     
    Dave Deviluke, Dec 18, 2022
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  5. daijakake
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    daijakake Member

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    Yup! I tried using the [Forgot Password] on the home page, as well via the Control Panel.
     
    daijakake, Dec 18, 2022
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Unable to reset the password?
     
    Dave Deviluke, Dec 18, 2022
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  7. daijakake
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    daijakake Member

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    I reset the password using the [Forgot Password] option, but the I would always receive "You've entered an unknown username and password combination"
     

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    daijakake, Dec 18, 2022
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  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Dave Deviluke, Dec 18, 2022
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  9. daijakake
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    daijakake Member

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    daijakake, Dec 18, 2022
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