Closed ban for no reason

Discussion in 'Ban Appeal' started by Luis A, Jan 6, 2023.

  1. Luis A
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    Luis A Member

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    TODOS los nombres de tus personajes: TheNauFraGo
    Lo último que hiciste: he estado cultivando armas de arce para obtener un buen equipaje en Leafre, donde están las turbas imprudentes.
    ¿Por qué crees que te banearon?: Por el voto me imagino que me información después del ban que me dieron, que no se puede votar con más cuentas y en ese problema hubo una confusión, ya que juego junto con mi hermano y supongo que pensaron que estaba tratando de hacer trampa o algo malo.
    Mensaje de prohibición al intentar iniciar sesión: esta es una identificación que ha sido eliminada o bloqueada para conectarse
    Qué GM te prohibió (opcional):
     
  2. Becca
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    Becca GM

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    Hi there! :)

    Could you please list all of your Character names, I am not seeing any bans for TheNauFraGo so I am unsure why you are seeing any ban message. :(
     
  3. Luis A
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    Luis A Member

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    TheNauFraGo is my only character, I can't access my account, I put my id and password and I get this: (this is an identification that has been eliminated or blocked to connect)
     
  4. Becca
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    Becca GM

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    No worries! :) Thank you for being honest and upfront.

    It appears your IP has been banned, and I am assuming you and this person: https://royals.ms/forum/threads/problem-logging-in.212751/ are brothers since you both connect from the same IP on our end. That would explain why you have a blocked message but your character is not banned. :(

    Unfortunately we will have to wait for your brother's Ban Appeal to be finished. I do apologize for any delays. :(
     
  5. Luis A
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    Luis A Member

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    Thank you very much for your understanding, talk to him about the problem and if I understand the inconvenience, if you could consider us an opportunity. He did not know that this was prohibited, a thousand apologies
     
  6. Becca
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    Becca GM

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    You are free to continue playing on your account and any future accounts you make, however, you will have to use another IP to continue playing as your account was not banned and we cannot unban an IP/Mac Address once they have been permenately banned.
     
  7. Luis A
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    Luis A Member

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    thanks for the help and for this new opportunity, a shame for my brother but well deserved
     

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