Closed This is an ID that has been deleted or blocked from connection.

Discussion in 'Ban Appeal' started by Trini, Apr 2, 2023.

  1. Trini
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    Trini Member

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    ALL Your Character Names: Treeni
    Last thing you did: Leveling on Evil Eyes.
    Why do you think you got banned?: Idk, spent too much and just started?
    Ban message when attempting to log in: "This is an ID that has been deleted or blocked from connection."
    What GM banned you (optional):
     
  2. Bacon
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    Bacon GM

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    Hello. It appears you charged back a Paypal transaction which resulted in a ban. Was this intentional?
     
  3. Trini
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    Trini Member

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    Hi Bacon, thank you for your prompt response!

    I will check my Paypal, but it was not intentional. My apologies for the trouble.

    What can I do to resolve this?
     
  4. Bacon
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    Bacon GM

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    Generally you would need to pay the amount charged back and let us know once that has gone through. Then Matt would need to verify on his end and would then unban your account.
     
  5. Trini
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    Trini Member

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  6. Matt
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    Matt Administrator

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    From what I can see, paypal has not closed the case yet. You should be able to do it yourself here https://www.paypal.com/resolutioncenter/view/PP-R-MLP-478085530/inquiry

    Once done I will be able to unban the accounts.

    In future, please note that on rare occasions, RP can be delayed, and for any enquiries you should send an email rather than opening a paypal dispute.
     
  7. Matt
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    Matt Administrator

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    Dispute is now closed and the account has been unbanned.
     
  8. Trini
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    Trini Member

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    Done, apologies for the oversight.

    Edit: Thank you, Matt. Thank you, Bacon.
     

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