ALL Your Character Names: Fabe, I can't remember any others I haven't played in a really long time Last thing you did: No clue... I haven't played in maybe 3/4+ years? Why do you think you got banned?: I have no clue, I haven't logged in for a very long time and never did anything to get banned. Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection What GM banned you (optional): N/A I am looking to start playing again and would really like access to my previous account. I have access to my email that I created the account with. Thank you for your help.
Hello, Since you don't remember your IGNs, I will PM you for your account name and e-mail address to help me verify. Do not post that information here, as this is a public forum.
Okay, found your account. Unfortunately, it seems that your account was hacked, and was banned to prevent further damage. You will have to go to the Control Panel and change your credentials here: https://royals.ms/controlpanel/login We recommend using credentials unique to MapleRoyals only. You should also make a post in the Support Request forum here: https://royals.ms/forum/forums/support-requests.111/ In your request, please include the following information: All your character names (IGNs): The date of birth associated with your account (DD-MM-YYYY): The email addresses you think might be associated with your account: Your account username (Game Login ID): The last time you played*: *Please provide an estimation if unsure Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private. Once all that is done, an Admin will be required for the next step. I will let them know of your request, but it will likely take some time before they get to it, as they always have a lot of tasks to take care of. You may play on your other accounts and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there. Good luck!
Closing this appeal as your account recovery will continue over in the Support Request sub-forum with our admins.
Hello. Unfortunately, only admins have access to the other sub forum so we cannot view where you currently are in the queue. Just know that our admins go in order from oldest to newest, so when your post is next in the queue they will get working on it.
