Closed My Caramel Beret and Pink Baggy Cardigan Disappeared

Discussion in 'Closed' started by kengshun, Apr 25, 2023.

  1. kengshun
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    kengshun Well-Known Member

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    IGN: 3840x2160
    Problem: My Caramel Beret and Pink Baggy Cardigan Disappeared
    Details: Hi, I was attempting to sell my said items to my new fellow buddy (Gudiesage) but we found that the trades are always unsuccessful, even though our EQ/USE/meso have sufficient capacity.
    And I also tried to drop it and found them couldn't be dropped, but not my newly obtained Brown Cardigan tho.
    Then I was thinking maybe it was bugged in my char, so I attempted to put them in Cash Shop to transfer them to my other character to perform the trade.
    And then when I logged in with my sub character, they have magically DISAPPEARED.

    I have no proof of me having the items, so I hope you guys keep the log when I obtained them from the Event Reward.
    Else, RIP to my dedication to Egg PQ and my meso/CS. f4

    Items involved in Disappearanceļ¼š
    1. Caramel Beret
    2. Pink Baggy Cardigan
     
    kengshun, Apr 25, 2023
    #1
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Just provide the estimation of the date and time (UTC) of the NX items disappearance will do
    (helps Admin to verify the logs)
     
    Dave Deviluke, Apr 25, 2023
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  3. kengshun
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    kengshun Well-Known Member

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    Hi Dave, it was just a while ago:

    Estimated Date & Time
    Date: 25th April 2023
    Time:
    Server Time: Around 2.20-2.30 am
    Malaysia Time: Around 10.20-10.30 am

    Hope it helps!
     
    kengshun, Apr 25, 2023
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  4. Bacon
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    Bacon GM

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    Hello. I apologize for the delayed response. I have forwarded this over to our admins to review.
     
    Bacon, Jun 2, 2023
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  5. kengshun
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    kengshun Well-Known Member

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    Hi Bacon, noted with thanks! :)
     
    kengshun, Jun 2, 2023
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  6. Tim
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    Tim Administrator

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    contact a gm to be refunded
    1053523 - baggy cardigan pink
    1005472 - oversized beret caramel
     
    Last edited: Sep 15, 2024
    Tim, Aug 14, 2024
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  7. Becca
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    Becca GM

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    I'll be around for a few hours, if I don't respond to any pm's on the forum whisper Aiexstrasza in-game and I can issue the refund. :)
     
    Last edited by a moderator: Sep 15, 2024
    Becca, Aug 14, 2024
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  8. Tim
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    Tim Administrator

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    Your bugged item(s) have been removed from your account, you can reclaim them at Vikin in Lith Harbor by speaking to him in any channel
     
    Tim, Sep 15, 2024
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    kengshun likes this.

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