Community Blacklist

Discussion in 'Community' started by Shiratsuyu, Jul 9, 2020.

  1. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Just an update - Staff has taken action against LoLip

    However, we noticed some of the reports made are lacking the required evidence, hence we would strongly recommend players review what is required to report players with questionable behaviors (scammers)

    Scamming:
    • Record the entire interaction to protect yourself and properly report the scammer in question.
    • Include evidence of agreement (agreed price of item/service, items included in trade, ~servertime, party window, your exp bar (if buying leech) etc.) In the case of expeditions or boss runs, please ensure that the agreement on who is entitled to what is settled prior to entering the expedition, and that this is clearly visible in the evidence.
    • Include evidence that agreement wasn't met (include ~servertime command to show time duration, screenshots of person offline or gone, your exp bar, party window)
    • Include evidence that the other part doesn't intend on rectifying the issue (chat screenshots, etc).
    • Please understand that Staff does not refund/return/pay back any transactions.
    https://royals.ms/forum/threads/capturing-evidence-for-reports.177814/
     
    Last edited: Jul 12, 2023
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  2. Enticing
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    Enticing Donator

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    This is merely me venting here, I understand how unreasonable this is, but i am extremely unreasonable when I'm angry. If someone were to gain items in way that is ultimately damaging to the integrity and stability of the community, as LoLip scamming players left and right would count. If the GM's find the evidence sufficient to issue a ban, the progress this and any future scammers might have gained on any account they own should be forfeit. I'm talking characters, inventory, meso and gear, wiped. Id be fine letting them keep their NX balance cause that's the only legit thing about their account they didn't get from scamming people

    I just want people to enjoy the Mushroom game and have fun with friends. Im so tired of people taking advantage of other players kindness and trust.

    Just venting. Thanks for the update Dave
     
    Last edited: Jul 12, 2023
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  3. Myaku
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    Myaku Active Member

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    As said in the details section, Completes is my partner so it wasn't me who said that. Secondly, if you read clearly you would've noticed that you brought up the "if this was in person" comment first. If you began a fight with someone over a parking spot and got up in their space, do you not expect a defensive reaction from that same person? Again, there was no way for me to know that you were resetting your shop when your character was on a ladder. You didn't move or type anything even as my character "Shibarin" walked up from the FM portal. Instead of communicating like an adult in real life, you defamed and when confronted about it YOU acted like the victim over something that could've been easily solved by a "Hey, I was resetting my shop."
     
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  4. Gunit
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    Gunit Donator

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    Hard to just check this guy receiving shitloads of cs/ws and then check the chat logs?

    If you have alot of reports on one guy it isn't hard to find out what is going on.
     
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  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    He wasn't just paid with cs/ws, meso as well
    Staff would need to be monitoring his meso gains constantly, this idea isn't feasible
    *this applies to any other items that could be used for payments such as Taru Totem

    You may submit Feedback if there are improvements to be made about how [Scamming] cases are processed or dealt with
    https://royals.ms/forum/forums/feedback.3/
     
  6. Sen
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    Sen Donator

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    It's ultimately an issue of consistency and fairness. Staff don't have the resources to launch individual investigations into each instance of scamming (or any rulebreaking). So for staff to dive into the logs to issue a ban this time would establish a precedent in which the enforcement of rules would become more dependent on the personal whims and availability of staff. The reporting guidelines exist not only as a way for players to protect themselves, but also as a way for staff to enforce the rules equally among all players.

    I understand that from the community's perspective, it honestly kind of sucks to see individual cases of players taking advantage of others and getting away with it for so long. But considering the bigger picture, deviating from the established procedures just to satisfy our need for justice this time will only harm the community in the long term.
     
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  7. bloodsicle
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    bloodsicle Well-Known Member

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    To play devil's advocate, it feels like its already bad enough. We know admins CAN monitor trades, yet we as a community feel obligated to screenshot every trade and research the player on our own. So not only do we have to do a task that should be staff duty, staff wont do certain tasks that should be staff duty.

    Staff refusing to investigate non cropped full screenhots is a big problem imo. If a player claims he was scammed by another player on a certain date for a certain item staff SHOULD have to at least look into it. Then, if it checks out, continue with punishment as nercessary, and if it proves false, then punish pr give warning points or whatever to the reporting side.

    Of course, certain criteria should be met, such as knowing the character name and date and time it happened (even approximate time should be fine) but imo at least in this case where theres multiple claims about the same person under same ign, staff SHOULD look into it. Of course if theres not enough evidence give benefit of doubt, but i get the feeling people get banned for suspicion of rwt (this guy has too good of gear and idk who he is) with less evidence than some scammers
     
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  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Could you give more context about this part?
     
  9. Gunit
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    Gunit Donator

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    Yeah I'm buying what have been said here.
    Although the amount of smegas / people talking about the same guy doing this to several people should be enough really.

    Not doing anything to this guy and allowing him to continue/ changing char and doing the same thing will also hurt alot.
    I'm on the peoples side here. If at one side you can see in some ban appeals that the admin can see exact trade , logs and conversation that can ban peoples suspicious behaviour and at the same thing allow this guy to run rampart and continue his crusade when all it takes is to watch one of these trades that happend where he answers and replies to a smega initiates a trade apr for ws/cs receives the good then vanishes.

    The amount of stuff this guy is getting without giving/trading shouldn't be that hard to find out.

    I mean, it's not one guy who reported him.
     
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  10. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    There are way too many things that I would have to debunk, so I will wait for a proper Feedback thread to reply each of the listed points in the main quote

    Will reply to this selective quote for now - this isn't true
    1) actions have been taken against him
    2) bans are not for individual characters but are for accounts

    Scamming - The act of intentionally defrauding others during in-game transactions to gain any sort of advantage over other players
    Punishment: First offense - 14 day ban, Second offense - Permanent ban.
     
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  11. Seyu
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    Seyu Donator

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    I feel like the benefit this LoLip guy has gained from scamming (minimum 300 APRs or 1,000,000 NX plus whoever else he scammed) is really quite severe. It's the equivalent of over 4 full months of daily vote abuse. If he is issued with only a 14 day ban for his first offense, that sounds disproportionately light.

    And that's the meso value alone. Adding the fact that this person is a blatant, unapologetic, serial scammer, I think a harsher punishment is in order.

    Long story short, I think this goes beyond a blacklist. I do not want this person in my mushroom game, period.
     
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  12. bloodsicle
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    bloodsicle Well-Known Member

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    Ppl were perma'd for double voting for 600k nx (i remember it from a ban appeal in 2021 or so) and meanwhile hes scamming for north of 1m and potentially gets 14 days, or even sells that for rwt
     
  13. Shiratsuyu
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    Shiratsuyu Donator

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    Glad to hear it was nothing else. And good thing you got your account back :)


    Agreed. I also don't want serial scammers in the game. I feel like 14 days is mild for the amount he scammed too. I understand that each player has the same obligations and receive the same punishment for breaking the rules. But I feel like date shouldn't matter. If he scammed one person one time - Give him 14 days. If he scammed multiple people, even if all of this happened on the same day and several reports came in on the same day - Give him perma ban.
    I'm not sure how many times he got reported though, but considering the amount of people he scammed it has to be more than once, right? :confused:
     
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  14. Sen
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    Sen Donator

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    I agree that at a minimum it certainly would be nice for staff to expand their scope of investigations when it comes to individual player reports. But I think players don't exactly understand the burden of staff responsibilities when it comes to rule enforcement. With the amount of reports for all sorts of player conflict that come flooding in every day, it is simply impossible and unrealistic for staff to investigate server logs to verify every single claim that they receive. We can see the amount of time and effort required to investigate reports for RWT alone--and it should be clarified that staff do in fact investigate reports for RWT before issuing a ban and do not rely on suspicion alone. The two infractions aren't even necessarily comparable to begin with, since one is a major infraction that affects the entire community on a server-wide level whereas the other is a moderate infraction that affects individual players on a person-to-person level.

    These reporting guidelines are necessary to ensure that staff can enforce the rules and protect all players as consistently and as fairly as possible in light of their limited resources. And as much as it is the responsibility of staff to enforce the rules, it is arguably just as much the responsibility of the community to follow the rules and to play their part in maintaining a safe and enjoyable experience for their fellow players. Personally I think the most reasonable solution would be find ways to improve access and transparency to the reporting guidelines--through in-game tips, the beginner quiz, and greater exposure on the forums and discord. Because the biggest issue right now is that there is unfortunately a very high correlation between the type of player who would fall victim to a drop trade scam to begin with and the type of player who wouldn't understand the depth of the reporting guideline requirements.

    As far as I understand rule enforcement based on my experience on staff, a player can be banned multiple times for multiple instances of breaking a single rule. So if at least two players submitted reports against the scammer that meet the requirements, he should be banned permanently.

    And if players feel that there are cases of scamming in which the severity warrants a permanent ban, that should be discussed at a broader level of revising the server's rules rather than at an individual level of applying our personal feelings to specific cases. It certainly would be worthwhile to have a conversation regarding whether staff should consider the extent of scamming when issuing a ban, such as supporting permanent bans for "severe abuse at the discretion of staff" and suggesting internal guidelines on what constitutes severe abuse--as is the case for other moderate infractions. But this would be a much more appropriate conversation for the feedback section, as Dave already suggested. As for suggestions to ease the requirements for players on the reporting guidelines, I unfortunately don't believe that staff would consider lowering the current amount of evidence necessary to issue a ban for scamming.
     
    Last edited: Jul 12, 2023
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  15. Enticing
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    Enticing Donator

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    I strongly believe a harsher punishment should be levied towards large scale scammers.

    The actions of a scammer like the one were discussing in some ways is as bad as someone that rwts. They've gained a sudden large amount of wealth and item progression without having earned it legitimately and harms the integrity of the server and trust between the players within the community
     
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  16. bloodsicle
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    bloodsicle Well-Known Member

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    I know the burden on staff will increase dramatically, but my reply to that os the same as it was to due diligence: staff shouldnt be even allowed to burden players with what should be their work in the first place. And as a more meme reply: i dont care youre short staff, hire taller staff cause i want a taco.
     
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  17. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    If you guys feel [Scamming] should be dealt in the same way as [Vote Abuse] in terms of Minor or Major offence, for example scam over 500m = instant permanent ban, do submit a Feedback

    The ideas that are being suggested here won't be viewed by the entire Staff unless it's submitted via the proper channel - Feedback
     
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  18. FeiLongHuang
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    FeiLongHuang Well-Known Member

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  19. degerman123
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    degerman123 Well-Known Member

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    1. IGN: TioPhiill
    2. REASON:
    Bundle shop scam
    3. DETAILS: upload_2023-7-14_0-37-20.png

    -.-' mb
    EDIT. not like posting this changes anything , this person will just keep doing it on his mules. Pay attention if you're rushing.
     
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  20. PeepoPeepo
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    PeepoPeepo Donator

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    Just wanna highlight that hes still trying to pull a fast one
    [​IMG]
     

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