Closed Neckerchief Fascinator Set Disappear

Discussion in 'Closed' started by Moeyuki, Sep 6, 2023.

  1. Moeyuki
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    Problem: NX item gone, Neckerchief Fascinator Set
    Details: in video, can not drop them to the ground, and when I go into cash shop, put them inside, leave cash shop, then go into cash shop again, they all gone, I can not find them

     
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Please list out all of the missing NX (would need a confirmation of the missing colors) before I forward the issue to the Admins
     
  3. Moeyuki
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    未命名81111.png

    未命名81111.png
     
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  4. Moeyuki
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    Neckerchief Fascinator (Black)
    Neckerchief Fascinator (Navy)
    Neckerchief Fascinator (Purple)
    Neckerchief Fascinator (Red)
    Neckerchief Fascinator (Ivory)
     
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  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Thank you for the confirmation, have forwarded details of the bugged NX for Admins to confirm
    1. Neckerchief Fascinator (Black)
    2. Neckerchief Fascinator (Navy)
    3. Neckerchief Fascinator (Purple)
    4. Neckerchief Fascinator (Red)
    5. Neckerchief Fascinator (Ivory)
    Note: Should there be any other missing NX on your account(s), please update this thread as well
     
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  6. Moeyuki
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    ty:PBLove::PBLove::PBLove:

    If I got else items disappeared, will record the video and post here again, now I only need is those Neckerchief Fascinator because someone booked them
     
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  7. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Unfortunately, it would likely take some time before the Admins to verify + restore the items (probably weeks)
     
  8. Moeyuki
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    It is ok, I can understand Admins and Gms always busy, when I got donator tag, also have waited for a long time, ty you all hard work :tobenaww:
     
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  9. Tim
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    Tim Administrator

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    Your bugged item(s) have been removed from your account, you can reclaim them at Vikin in Lith Harbor by speaking to him.
     
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  10. Moeyuki
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    Ty, @Tim , but here is another new problem. I lost 1 set in video, but I got 2 sets back just now~f18

    I am not sure it is the same happened to else ppl or not, or there will be many double items flow into mapleroyals world

    And if you want, I am willing to return back one set which is not belong to me originally



    123.png
     
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  11. Tim
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    Tim Administrator

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    you had two sets in your cashshop inventory, i deleted and refunded both because i wasnt sure which one was the bugged one
     
  12. Moeyuki
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    Ty @Tim again:PBLove:, took you a lot of time, but here is really another new problem again lol~f18
    You can see in the video, one set is stuck now (?


    Before you deleted, I total have 3 sets, one is me, and two are got refunded
    And I guess you deleted the one set which is not I got refunded, the bottom 2 sets is I got from refund


    Now I move 2sets to my mule char "Door1st" which I got from refunded, and the one set which I had originally in cash shop, now is stuck
    Not sure this time the problem can be resolved or not, if can not forever, I am ok, it is not a big problem because I can save items at else char which in the same account:YOTR:


     
    Last edited: Sep 14, 2024
  13. Tim
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    Tim Administrator

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    i would advise to save them on another character yes
     
  14. Moeyuki
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    okok, understand, can close this case :sammyuwu:
     

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